Principal Solution Release

Job Description

As part of the Global Applications & ERP (Applications Excellence & Technical Services) team, you will report directly into the Lead Technical Performance & Solution Release, and be accountable for the successful execution of change and release function for a diverse range of applications and technologies.

You will design, implement, and support Solution Release initiatives. As the subject matter expert, you will drive improvement holistically, leveraging best in class tools, techniques, and processes.

This role is based in Bangalore.

In the role, your key accountabilities will include:

• Engage with Function and Technology stakeholders at various levels of the organization to build effective and trusted working relationships.

• Work with multi-disciplinary and geographically distributed teams.

• Establish strategic and tactical direction for solution deployment and release management.

• Lead and manage end to end release lifecycle, starting from solution development to testing and deployment to production. It includes scheduling, coordinating, and the management of releases across all our functions and portfolio of applications.

• Set up and improve DevOps CI/CD toolchain to automate testing, change and release processes, including the management of its artifacts and repositories.

• Manage risk, perform impact, and root cause analysis to minimize production disruption in compliance with release acceptance criteria.

• Monitor, review, and report change and release performance throughout its entire lifecycle, providing valuable insights to improve change velocity and quality.

• Work with Technology Service Management function to align and improve related service management controls, standards, and processes.

• Ensure full-stack application releases are delivered on time, within budget, and meet the requirements.

• Commit to health, safety, environmental responsibility and sustainable development, as well as BHP s Charter and Code of Conduct.

Skills and Other Qualifications

Familiarity with best practice change and release frameworks incorporating vendor management, quality assurance, organizational change management, commissioning, and operational readiness.

Key Criteria Include:

• Bachelor s degree required; Computer Science or Engineering preferred.

• 10-15 years of experience in change and release management, deploying applications into production environments e.g. code packaging, integration testing.

• Demonstrable experience in effectively engaging globally dispersed stakeholders and multi-disciplinary teams within matrix structures.

• High energy work ethic, tenacity, and patience along with attention to detail.

• Self-motivated with Strong problem solving and analytical decision-making capability.

• Effective communicator (both verbal and written) with solid interpersonal skills, excellent presentation skills, and ability to convey information to non-technical colleagues in a concise and clear way.

• Experience working on a collaborative agile product team.

• Exposure to AWS or/and Azure Cloud platforms and technologies.

• Good SAP technical and business process knowledge with an ability to understand functional/technical concepts for solution release management.

• Experience in managing change and release for full-stack application and infrastructure as codes.

• Well-versed with DevOps practices, CI/CD pipeline, and its toolchain, working with integration and configuration management technology.

• Good understanding of release strategies such as canary deployment, toggling, gradual exposure, branch handling, etc.

• Experience working with some of these tools: Jenkins, Jira, Terraform, Ansible, ServiceNow, Splunk, source codes control, and testing tools.

• In-depth understanding of ITIL/ITSM practices.

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Keyskills :
root cause analysisroot causesap testingenergy worktesting toolsproblem solvingbranch handlingcomputer sciencebusiness processequipment supplyquality assurancevendor managementchange managementrelease managementservice managementpresentatio