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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
As a member of Amazon s Internal Transfers Team within HR Services, the Process Lead will provide assistance/guidance to the Applications team and employees throughout the Transfers process.The Process Lead will be responsible to - Provide floor support to team members and assisting with day to day productionBe the first point of contact for team/customer/stakeholder for queries and escalationCollaborate with team members to improve standardized documentsRoll up sleeves to manage overflow capacity and meet deadlinesWork with multiple stakeholders to gain alignment, develop, and deliver process improvements.Work effectively with leaders at all levels within the HR community to ensure on-time delivery.A successful candidate will have experience working in a high volume environment, strong people management skills, excellent communication skills, and must have the ability to partner with stakeholders to improve solutions.The Process Lead will need to have a high level of ownership and accountability.Specific responsibilities will include managing multiple region applications eligibility cases at a time, coordinating with Stakeholders, HR managers, and hiring managers to identify any process ambiguity. As a member of the Transfers Team, the Process Lead will be expected to manage confidential and sensitive employee information and adhere to strict confidentiality standards.The Process Lead will have to communicate to Managers on data findings and escalations while demonstrating highest degree of discretion and confidentiality., 3+ to 4+ years of experience in HR domain, preferably in HR Services Superior attention to detail Ability to prioritize and action on work with minimal guidance for working independently with excellent problem solving skills Strong Ownership, Bias for Action, Earn Trust, Insist on the Highest Standards, and Customer Obsession Proven experience working with Windows, Word, Excel, and PowerPoint Ability to identify areas of improvement and think out of box to provide solution Experience of iCIMS/PeoplePortal/Trouble Ticketing/OnBase (MyDocs) preferred
Keyskills :
communication skillssappeople management skillsproblem solvingreportingbias for actionwork effectivelycustomer relationsbehavioral trainingslaaccountspeople managementmanagement skills