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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | NGO / Social Work |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Experience, Knowledge, Skills required:
Sound Knowledge on Healthcare Domain. US healthcare knowledge will be an added advantage. Excellent communication skills and Problem solving ability. Basic knowledge on training module and constructive feedback mechanism. Should have handled a class size of 20 multiple batches independently Responsibilities: NHT Training and Management - This would include Training, EWS, Reports, Feedback, Extended Training Intervention, Performance , Attendance, Behavior, Attrition Management, Assessment etc. Refresher Training (TNA and TNI) The trainer must conduct floor audits to identify and analyze knowledge gaps. This needs to be followed by specific refresher training with a pre and post assessment to show positive needle movement OJT Intervention Manage performance Throughput 100% - Needs to give 100% throughput from batches Tracker Updating and Management Strict adherence to process guidelines, training schedule and timelines, manage accuracy and tracker updating of training material periodically Content Development Design training modules/ updating as required. Soft Skills and Facilitation Skills Certification on Soft Skills and Facilitation skills. ( this may not be requirement Presentable and a pleasing personality Should be people oriented. PERFORMANCE STANDARDS:
MEASURABLE: Throughput at 85% without attrition the remaining 15 % within next 1 week Training Accreditation 85% of team members should get 90% marks in first attempt 15% in second attempt with a score of 95% Positive Needle Movement Refresher training assessment pre training and post training Feedback score from the trainees NON- MEASURABLE: Anthem Values Accountable Caring Easy to do business with Innovative Trustworthy Legato Guiding principles Ethics Respect Team work
,Keyskills :
trainingcustomer service process trainingcustomer relations qualityhealthcare information technology soft skillsus healthcare