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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | General / Other SoftwareSales / BD |
| EmploymentType | Full-time |
This position is responsible for monitoring and supporting critical applications and infrastructure.Role Summary: Monitor production applications for errors , exceptions , failures and anomalies. Debug and investigate any issues identified during monitoring. Determine the impact and criticality of the issues. Report the issues identified with appropriate priority by creating a ticket in JIRA (Client s tracking system). Reproduce these issues identified in test and staging systems , provide sufficient details for quick resolution and root cause analysis. Work with team lead to identify and provide any potential workarounds. Job Duties and Responsibilities: Monitor and support production web applications and infrastructure running on AWS. Report any application or infrastructure issues identified in production systems including web application(s) , database , file transmissions and supporting infrastructure. Monitor daily scheduled jobs and file transmissions. Execute any failed jobs. Maintain agreed SLAs. Create a daily report of the issues identified indicating appropriate criticality. Participate in weekly triage meetings. Position Requirements , Knowledge , Skills , & Abilities: Bachelor s degree in Computer Science or equivalent education and / or experience Minimum of 5+ years experience in software industry Experience with Linux , Windows Knowledge of commonly used Linux tools for searching and parsing files Knowledge of databases and SQL Knowledge of SSH , SFTP , FTP , PGP Encryption / Decryption Maintains a hands on attitude. Strives to understand work drivers , continually self improves and grow in knowledge Detail - orientated with excellent communication and organizational skills ETL and File Transmissions Credit Card Systems or Payment Systems and Industry experience Knowledge of the TS2 System and TSYS methodologies Card processing industry knowledge Payment processing industry knowledge Scripting using Python , Perl Job Specifics:,
Keyskills :
sql unix sqlserver sla rootcause linuxtools paymentsystems computerscience webapplications softwareindustry paymentprocessing productionsystems etl ftp ssh ts2 pgp perl jira roductionsupp