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Program and Project Management

1.00 to 2.00 Years   Bangalore   20 Jun, 2019
Accenture
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaOperations Management / Process AnalysisGeneral / Other Software
EmploymentTypeFull-time

Job Description

About Accenture: Accenture Technology powers our clients businesses with innovative technologies established and emerging changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you ll translate the operational needs of the world s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers your friends, family and neighbors.You ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You ll create custom-designed solutions or integrate our technology platforms with their operations.

  • Role :SW/Application Tech Support Practitioner
  • Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills :Program and Project Management
  • Good To Have Skills :Infrastructure Operations
  • Job Requirements :
      • Key Responsibilities : The senior position in DCN ISU, an organization within ISIS, which today is a major enabler that helps achieve Accentures strategic goals The span of control is This position reports to DCN ISU leadership team in India We are looking for a seasoned technology professional with good management aptitude who can help further grow and enable our Bangalore centers The role offers unparalleled learning opportunities, exposure to latest cutting edge Infrastructur
      • Professional Attributes : Oversees all help desk activities at the regional level Responds to escalated help desk issues Oversees the administration and maintenance of our tracking software Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner Review the A
    • Additional Information : Facilitates team meetings effectively Holds regular status meetings with team Keeps team well inf
,

Keyskills :
communicationskillsdesignhelpdeskmanagementoperationsomplexsystemstechnologyplatfbusinessinterpretleadership

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