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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | HR |
| EmploymentType | Full-time |
Amazon seeks a talented Program Manager to join the FBA Reimbursements team at its India headquarter, based in Bengaluru and drive improvements in reimbursements to sellers by 1) reducing costs to Amazon 2)improving seller experience with respect to reimbursements. S/he will work in close partnership with Reverse Logistics teams, Account management team and Reimbursement Disbursement teams to identify and drive programs. S/he will regularly report on metrics related to reimbursements for different business reviews.The successful candidate will be passionate about Seller Experience, detail-oriented, with a strong business acumen and excel in creative problem solving and program management. Strong SQL skills and ability to create reporting to communicate with stakeholders is a prerequisite for this position.S/he will have credibility with leadership and will be able to work in a fast-paced environment, creatively solve complex issues; in addition, the candidate will thrive in working with large data warehouse environments, has excellent verbal and written communication skills and is motivated by developing innovative and simplified solutions to help Sellers.Responsibilities include: Identify and drive programs that reduce seller reimbursements without impacting seller experience negatively Identify and drive programs to improve seller experience with respect to reimbursements Engage with Reverse Logistics team and other stakeholder teams to influence and ensure their initiatives are aligned to Reimbursement team goals Automate reports related to reimbursements for different business reviews Generate actionable insights through the development of metrics, dashboards and deep dive analyses Work with product management team to build products that are required to drive programs in an efficient and automated fashionKeys to success in this role include exceptional program management, strong communication and collaboration skills, and analytic skills. The candidate needs to be able to coordinate across multiple work streams, use data to build strong business arguments and be able to communicate clearly appropriate triggers and actions., Bachelor s degree in Business/finance/engineering 4+ years of experience managing programs spanning across multiple stakeholders Strong data extraction, analytical and problem solving skills; ability to work with large, complex data sets and familiarity with statistics or other analytical techniques; excel and SQL skills are required. Proven ability to influence others, facilitate agreement among stakeholders with different interests MBA preferred Excellent business judgment, strong written and oral communication skills, Willingness to roll up sleeves and do what needs to get done to consistently deliver results Insists on highest standards- drives team and partners to deliver high quality products and scalable processes Focusses on automation to build scalable processes
Keyskills :
logisticsfinancesqletricsbusinessreviewsstreamsadditionexcelsellersdriveswarehouse