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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Ensure Availability of all Systems @ 99.9% (HRIS, HireCraft, MDJ, MicroShare) Ensure SLA Compliance @ 95% Carry out RCA For P1 Incidents are recorded and documented Ensure 100% compliance to Change Management Process Ensure vendors deliver work contracted with zero variance of cost and Ensure OLAs are in place with internal stakeholders/support SMEs and SLAs are in place with service partners to deliver agreed SLAs 1. Identify 2 Business Improvement initiatives through problem Management to prevent common SRs/Incidents 2. Identify 2 Business Improvement initiatives in line with business needs and develop plan to deliver,
Keyskills :
change managementproblem managementbusiness improvement