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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Job TitleProject LeadPosition OverviewDescriptionTo ensure successful initiation, planning, execution, control and completion of a small or a lesscomplex project through monitoring, tracking and analyzing project control metrics. Lead projectdevelopment, production support and maintenance activities. Ensure timesheets and invoicingprocesses are completed on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing anyissues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queueand allocate tickets to resources and ensure that the tickets are closed within the deadlines.Ensure analysts adhere to SLAs/KPIs/OLAs. Ensure that all in the delivery team, including self, are constantly thinking of ways to do thingsfaster, better or in an economic manner. Assist Project Manager in Risk Management and participate in quality reviews and implementquality norms. Lead and ensure project complies with Software Quality Processes and isadhering to the defined timelines. Draft initial charter and project plan, create and review functional and technical specificationdocuments. Monitor, track and analyse project control metrics. Review and consolidate project (over all the modules) status reports and lead and perform allactivities related to maintaining successful knowledge management including re usage, accuracyand efficiency. Serve as the single point of contact for the team to the project stakeholders. Promote team work,motivate, mentor and develop subordinates. Provide application production support as per process/RACI (Responsible, Accountable,Consulted and Informed) Matrix.Job RequirementExperience3.0 to 10.0CountryINDLocationBENGALURUMust have SkillRetail CloudGood To have SkillRetail CloudAlternate CityBENGALURU
Keyskills :
risksoftware qualitycost engineeringanalystsquality reviewsinitiationquality processescompletionmaintenancesoftwareproduction supportmonitoringmanagementwbsrisk managementplanningknowledge managementproject control