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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Position Description
The Professional Services Department is focused on delivering all aspects of NCR breakthrough solution to its customers. Members of the Professional Services team work together in a project based environment that has a significant consultative sales component to ensure that customers receive full benefits from our solution. All members of the team must acquire an in-depth understanding of NCR products and services and be effective in interacting with other parts of the organization including Product Management, Operations and Engineering.
The Project Manager is responsible for managing the customer relationship from the moment the Sales team closes the sale through implementation and beyond. Working remotely in the field, the Project Manager will manage the overall project plan for delivering a high-quality implementation at the customer site.
An Project Manager must possess a balance of analytical problem solving and strong interpersonal and relationship development skills.
Primary Responsibilities:
Develop and execute an implementation project plan, meeting all deliverables and deadlines
Provide proactive strategic implementation guidance to the customers steering board and management teams.
Own and manage all client configuration activities including but not limited to: system configurations, business rules, and business processes.
Develop and execute plans to address customer satisfaction gaps
Own the relationship with each of his/her assigned customers and ensure complete customer satisfaction
Manage a multi-function internal implementation team throughout the process.
Present to and interact with senior and middle-management executives
Required Experience:
Proven track record of successful implementation of at least two turnkey projects comprising of the Hardware and Software components.
Proven track record of at least 3 end to end Software project deliveries
Implementation of ATMs / Financial products/ Retail products/ Telecom products
Excellent communication skills (verbal, written, and presentation)
Handling Third Party Hardware / Software Delivery.
Strong interpersonal skills.
Minimum of 8 years or related experience
Total Experience 10-12 years
Required Education:
BE, BTech, BSC or equivalent
Desired Skill Sets:
Turnkey Project Implementation.
Experience in Financial Services Domain
Basic Knowledge of Hardware / Networking
Certification: PMP preferred
,Keyskills :
delivery projectmanagement customerrelations reporting java businessrules problemsolving softwareproject turnkeyprojects middlemanagement financialservices productmanagement consultativesales communicationskills customerrelationship profess