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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Rs 2.0 - 2.5 Lakh/Yr |
Industry | PO / Call Center |
Functional Area | AuditQuality (QA-QC) |
EmploymentType | Full-time |
We are looking for a Candidate who has BPO Voice/Semi Voice experience for min 1-2 YearsSkills Required: Good Communications skills Good Listening SkillsLanguage: Hindi and English is a mandate -Advantage any other north regional languages (Assamese, Bengali, Gujarati, Marathi, Odiya, Punjabi will be plusMonitor calls. Ensure that the Core standards defined within the process are strictly followedQuality monitoring form to evaluate transactions and update in the check list opportunity areas.Coordinate with the clients for regular process updates and cascade the same to the operations team
Keyskills :
assurancequalityualityanalysisqualityauditorvoicesupportcustomersupport