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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Quality (QA-QC) |
| EmploymentType | Full-time |
Job Responsibilities:Your job responsibilities as a Sr. Compliance Associate-Quality Auditor may include:- Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures- Auditor will have to conducts audits on a daily basis- Create models that optimize the resources, inputs & outputs of Compliance operations business.- Reporting of key insight trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines- Share results of audits on a weekly/daily basis.- Provide feedbacks to the associates and close loop on audit observations.- Identify root cause of defects and find areas of improvements in the process being audited. Provides ideas for process improvements to enhance process efficiency, quality and customer experience- Respond to stakeholders with guidance and flags any updates to Lead/ManagerMandatory Requirement - Should have worked as a quality analyst/ specialist or auditor for minimum 12 months.Skills:- Proficiency in verbal & written communication in English- Good working knowledge of MS Office, MS Outlook; MS Excel proficiency is an advantage.- Strong attention to details.- Ability to analyze and identify patterns in large data sets.- Decision making aptitudes based on given guidelines and in ambiguous contexts.- Must be comfortable working with large data sets.Very good knowledge and experience in internet navigation and research finding specific information about products in a timely manner., Basic Qualifications:- Graduation in any Discipline is required for this position- Previous experience in Auditing and analyzing data for error trends- 1-5 years of experience in data-driven business operations processes Business Process Outsourcing, Operations processes; Database management is an added advantage- Proficiency with MS Excel, VBA, SQL and knowledge of Data Warehouse Preferred Qualifications:- Knowledge of consumer product compliance processes and regulations- Experience as quality auditor in retail chain management / FMCG company- Experience in regulatory compliance management with government agencies- Experience in designing and implementing custom reporting systems using automation tools- Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems
Keyskills :
auditingualityauditdecisionsupporttestcasescustomerrelationsmsoutlookrootcausereportingsystemsbusinessprocessbusinessprocessoutsourcingmsofficedataanalysis