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Quality Manager

10.00 to 12.00 Years   Bangalore   08 May, 2020
ADVANCED HAIR RESTORATION INDIA PRIVATE LIMITED
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

  • To manage Quality processes for a chain of clinics
  • Create quality guidelines and implement audit processes
  • To conduct audits as per defined guideline and sampling for transaction monitoring
  • Improve quality across tele sales, customer service, medical procedures etc.
  • To create and publish regular audit reports with management and clients (daily, weekly, and monthly)
  • To identify gaps and conduct feedback and refresher sessions with telesales teams to improve sales and quality of calls
  • To drive process improvement initiatives
  • To drive calibration sessions with internal or external customers
  • To conduct training
  • Current Vacancies: 1
  • Experience: 10 years
  • Desired Profile:

    Should have at least 10 years experience overall out of which at least 5one years in Quality

    Should have team management experience

    Should have experience in managing overall quality processes

    Medical background or education will be a big plus

    Should be willing to travel in South India

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Keyskills :
iso quality qualitycontrol inspection documentation customerservicemanagement processimprovementinitiatives auditreports teammanagement customerservice qualityprocesses servicemanagement medicalprocedures processimprovement qualityimprovemen

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