Reporting Specialist

Job Description

Req ID:105521 We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 38 900 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.OVERALL PURPOSE OF THE ROLE:We are seeking an experienced Qliksense developer to setup and manage the reporting operations for Alstom IS&T. The core responsibility of this position will be to maintain and improve the Qliksense dashboards designed for IS&T. The ideal candidate has a sound understanding of data models and the visual elements available in Qliksense. They will be responsible for ensuring data accuracy and consistent reporting.Responsibilities Include

• Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions
• Utilize continuous improvement methodologies (e.g. ability to quantify impacts, customer first, waste elimination, increased productivity, iterate quickly, shorten feedback loop, experience creating relevant KPIs) to improve the service delivery
• Ensure accuracy of data and deliverables of reporting with comprehensive policies and processes.
• Manage and optimize processes for data intake, validation, mining and engineering as well as modelling
• Follow quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements.
• Combine complex data sets to provide actionable insights for KPI Improvement and enable faster decision making.
• Synthesize historical data to forecast trends and provide trend analysis to operations.

Behavioural Attributes

• Demonstrate a positive mindset, high levels of character and integrity, and a keen awareness of continuous improvement
• Advise and collaborate with others to develop strong, positive working relationships across all levels of the organization to drive success of projects and efforts
• Offer creative, innovative, data-based solutions by focusing on forward progress and creativity, even when working through complex, often competing needs

Required Experience

• 5+ years of relevant experience in reporting and analytics domain.
• Relevant experience of working on Qlik technologies to build and develop reporting systems integrating various sources of data
• Track record working with IT Executives, exhibiting composure, credibility, and technical acumen
• Familiarity in ITIL Foundations and with all key processes
• Strong analytical skills with the ability to synthesize the ecosystem and relationships of various IT technologies
• Communication Proficiency

Skills

• Qliksense - Develop Qliksense dashboards and enable operations contextual and meaningful dashboards. SME on Qliksense, ongoing training of other resources on Qliksense and BI related topics.
• ITIL - Enables understanding of various functions of IS&T and assess process capability based on ITIL framework.
• Service Now - Configuration of Service Now to enable configuration and testing of OLAs and SLAs
• Advanced Excel - Enable reports through excel by building complex macros and establishing scheduled reports with minimal intervention.

Competencies:

• Governance - Establish robust governance model to gather feedback on Qliksense Dashboard.
• Communication - Improve usage of dashboards by soliciting feedback, ongoing Qliksense awareness sessions and communication through Microsoft Teams & Newsletter with Tips and Tricks
• Data Analytics - Derive insights using different analytical models to provide data-based insights to enable operations for faster insights and expedite improvement of KPI Metrics.
• Presentation - Ability to present relevant and concise information to enable faster decision making. Customize presentations based on the audience (VP, Directors, Service Owners, Operations Manager & Suppliers), Mode of presentation (Remote vs. Face to face) & Location.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.,

Keyskills :
atmbalancebillingbusiness intelligenceclosingdata modelstrend analysisanalytical skillsquality standardsreporting systemsautomation systemsprocess capabilityperformance metricsstatements of work sow