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Resident Engineer

5.00 to 10.00 Years   Bangalore   13 Apr, 2020
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaNetwork / System AdministrationSales / BD
EmploymentTypeFull-time

Job Description

External Description

  • Work with Customer Network Operations for deployment, maintenance, administration and operational tasks
  • Diagnose Sandvine equipment failures
  • Recommend configuration changes and assist with implementations
  • General services as required including installation of software maintenance updates for all Sandvine devices and solutions
  • Proactive health monitoring of software/hardware issues, Daily monitoring of system health, KPIs, logs, alarms with a sense of urgency when issues arise
  • Work within customers change management and maintenance window guidelines
  • Analyze troubleshoot critical Applications traffic and detect problems through the use of essential software tools (traffic sniffers, simulators, traffic detection, MRTG, PRTG, SNMP polling, logs)
  • Good background of packet level debugging using Wireshark, tcpdump, tcpreplay or similar tools
  • Lead the analysis/discussion with other departments in order to solve and prevent issues
  • Submitting and escalation of issues into L2 support as needed
  • Accountability for Case management and ensuring that they are resolved
  • Providing consultative support and mentor other less experienced team members
  • Positive contribution towards quality reviews for other colleagues and peers
  • Provide both technical and non-technical consultancy and guidance to team members
  • Driving competency and capability of the regional technical team by providing knowledge transfer, consultative support and mentorship to other colleagues
  • 5+ years of Experience in Customer Network Operations for deployment, maintenance, administration and operational tasks is mandatory.
  • Hands-on experience with the installation, configuration, and/or operation of network equipment such as Cisco, Juniper or other network hardware manufacturers
  • Proven experience in virtualization technologies (VMware, KVM), deployment of Openstack, Kafka managment and experience with automation tools like Ansible
  • Familiar with cloud architecture (AWS, Google cloud, AWS, ), containers and orchestration concepts (kubernetes, swarm) and tools like Docker,Jenkins,
  • Proven Experience in virtual concepts like: NUMA, SRIOV, PCI-Passthrough,Virtio
  • Good understanding of NFV particularly around MANO/ONAMP
  • Excellent technical background with a strong understanding of networking (specifically IP related technologies)
  • Competitive compensation plan
  • Benefits and vacation from day one
  • Flexible working hours
  • Employee development including training programs and mentorship
  • Career development and advancement opportunities
  • International travel opportunities (role-dependent)
,

Keyskills :
project managementsite supervisionsafety quality controlquality reviews customer supportautomation tools

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