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Restaurant Manager

6.00 to 11.00 Years   Bangalore   12 Oct, 2023
SYGNIFIC SERVICES Hiring For Client
Job LocationBangalore
EducationNot Mentioned
SalaryRs 3.0 - 5 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    • JOB TITLE: Restaurant Manager
    • DEPARTMENT: Operations
    • REPORTING TO : Senior Manager-Operations
    • Job Description Implement systems and procedures that achieve higher cost efficiency and guest satisfaction. Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Survey to draw an action plan. Constantly benchmark & innovate products & services in line with changing customer expectations. Maximize revenue & profitability of the outlet through best service standards in order to delight the customer. Measure & monitor all parameters & attributes against pre-determined targets. Work in close coordination with Assistant General Manager for maximizing operational efficiencies. Ensure imparting both technical & attitudinal training to all employees. Maintain high standards of hygiene & sanitation in & around the unit. Ensure that all the operational standards set for all the equipments& processes are followed. Participate in the promotion and marketing/event/festivals and other PRplans for the outlet. Maintain regular contacts with corporate and individual customers, and build strong relationships with them. Ensure outlet database is made at one common resource and same gets updated regularly. Ensure that the department procures the best quality raw material and cost effective equipment. Manage & maintain the facility & its equipment. Conduct/ assist in periodic inventories. Manage the outlet within the budgeted operational costs without compromising the standards.
    • ADDITIONAL RESPONSIBILITIES
    • COMPETENCIES 1. Result Oriented2. Knowledge of Business3. Customer Focus4. Teamwork5. Adaptability6. Self-motivated7. Problem solving8. Strict adherence to SOP9. Coaching and development of the team10. Self-accountability

Keyskills :
customer servicemanagementteam leadingcustomer satisfaction

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