Robotics Process Automation Senior Developer

Job Description

Role Summary:L2 RPA Senior Developer/Tech Lead Job Description Role Summary: The Robotics Process Automation Senior Developer / Tech Lead DevOps Support (L2) position in CDO IT APPS BA PS DAA Support shall be a team player and responsible to develop , test, deploy and support delivery and run of complex RPA automation sprints , hands-on technical issues resolution , support the RPA automation production sprints in quick turnaround time , deliver bug fixes and Change requests in a timely manner on 24 x 7 Support window.The position requires to deliver RPA global support in 24x7 environment, need strong hands-on coding skills in Blue Prism and Automation Anywhere platforms, .NET, C#, SAP Scripting, SQL Stored Procedure, Excel macro development, ABBYY, Python, Power BI, SharePoint workflow development, problem-solving/bug fix delivery and analytical skills. Candidate should have a very strong expertise in automating processes and continuously collaborate with business teams on the process issues and develop / deliver new automation requirements. Candidate shall prepare and deliver design documents (PDD/SDD/TDD), automate complex processes by RPA coding (Blue Prism and Automation Anywhere and other scripting skills SAP Scripting, Excel macros etc as required in RPA automation delivery), test case preparation , scripts, testing and prepare /validate support documentation. Responsible to work on deployment, stabilization and receive production sprints handed over from development teams or partners. Responsible to develop and deliver bug-fixes, on-the-fly-changes, Change requests and functional enhancements for the RPA sprints in production.Responsible to capture change requirements, develop, test, deploy, secure acceptance and Operate. Deliverables

• Proven expertise in process automation and deliver resolution on complex issues and challenges experienced by RPA automation Sprints in quick turnaround time
• Support and delivery RPA platform service global SLA s and KPIs in 24 x 7
• Efficient and quick problem solving skills required in supporting RPA automation sprints in operation on a day-to-day basis covering Blue Prism , Automation Anywhere platforms, SAP Scripts, Excel macros , .NET, C#, SQL Stored Procedure, ABBYY, Python, Power BI and providing timely responses and solutions as required
• Supporting existing processes and development / deployment of change requirements as part of a structured change control process
• Develops and support automation processes as per the technical design document (TDD) to meet the defined requirements
• Providing architectural control over solution designs to ensure consistency and continuity across the delivery
• Complies with and helps to enforce design and coding standards, policies and procedures
• Analyzing, understanding and documenting the business processes in detail where required
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand
• Update PDD/SDD/TDD, Operating manual, UAT TC and support documents as required
• Own end to end delivery of new RPA sprints or change request as per design document
• Ensures documentation is created well and maintained
• Identify and deliver potential knowledge articles
• Identifies the defects in production that are traced back to process design, dev phases and ensures quality of coded components by performing thorough unit testing
• Works collaboratively with teams during the product test and UAT phases and ensure the quality code and solution delivered as per SDD and TDD
• Reports status, issues and risks to management on a regular basis
• On time quality delivery for assigned activities as per defined SLA
• Participate in automation delivery performance reviews with relevant internal stakeholders & business teams
• Receive KT for new RPA automation production sprints and provide feedback on design & support documents as per structured handover to support process & it s SLAs
• Communicating with BP and AA on software related issues, suggested improvements and participating with other users in the Blue Prism & Automation Anywhere community.
• Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.
• Creating and documenting test procedures and scenarios for the pre-UAT phases
• Follow Incident, Change and Problem Management process
• Participate in problem analysis and identify potential impact and resolve
• Proven Experience in Customer escalation Management is absolutely essential

Skills 5 to 7 years of overall IT experience and 4 years in relevant RPA experienceSkillsetProficiencyRelevant ExperienceMandatoryBP and AAP43 to 4 YearsYesSQL SPP33 to 4 YearsYes.Net/C#/VBA (Excel macro)P33 to 4 YearsYesSAP ScriptsP32 to 3 YearsYesABBYYP31 to 3 YearsYesAI/MLP21 to 3 YearsYesSAP WinShuttleP21 to 2 YearsYesChatbot (IBM/Azure/Google)P21 to 2 YearsYesPythonP21 to 2 YearsYesProficiency TableP4ExpertP3AdvancedP2ModerateP1TrainedEDUCATION

• Bachelor university degree in Engineering/Computer Science

KEY SKILLS Overall 10 plus years experience including mandatory 4 Years hands-on in RPA Blue Prism / development

• 3 years hands on development / support experience in Blue Prism and Automation Anywhere
• 3 years of experience in SQL SP, .Net, VBA, C#, SAP Scripts, SharePoint workflow essential
• Very strong problem solving skills a critical input for the position
• Exceptional business collaboration skills and flair on management of customer aspirations on automation delivery is essential
• Experience in Python, Chatbot, Watson and other AI and other ML technologies will be added advantage
• Ability to work in high pressure environments
• Excellent technical abilities, communication skills, and adaptability to new technology
• Experience and knowledge of service delivery processes in a structured environment
• Understands software development methodology including Agile, configuration management and lifecycle
• Self-motivated, team player, action and results oriented
• Experience and knowledge of Business/System Analysis in a structured environment
• The aptitude to contribute to the evolution of methodologies and procedures in a controlled manner to continually improve a rapid and repeatable delivery channel
• Understanding of workflow based logic and the ability to both understand a business process from a workflow diagram and to conceptualise it as an automated solution
• A track record in training and mentoring individuals on development and delivery disciplines
• Willingness and ability to blend business analysis with hands-on configuration of automated processes in Blue Prism /AA
• The ability to learn quickly and progress rapidly from theoretical exercises to real world delivery and mentoring tasks.
• Good written skills with the ability to produce clear and concise documentation
• The ability to work with a structured and methodical approach, combined with an enquiring mind.
• An understanding of, and a willingness to adhere to, formal change control procedures and disciplines.
• An aptitude for problem solving, with the ability to take a logical route to the source of an error.
• A self-starter who delivers high quality work and can adapt to new challenges, either on their own or as part of a team.

Desirable:

• Certification in industry leading Robotics Automation products (BP, AA)

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Keyskills :
javajquerysql serversqlenvironmentend to end deliveryinternet of thingstest case preparationtrusted business partnerenterprise resource planningcustomer escalation managementpower bistatements of work sow