SaaSOps Automation Engineer

Job Description

CX SaaSOps Automation EngineerWho You AreSaaSOps Automation Engineer with day-to-day responsibility of working with Business CX Applications teams, Program managers and Leads to design and implement Monitoring stack solution in the ProdOps environment. To do this the Engineer should have required technical skills, deep knowledge of the required area and ability to learn and adapt to the needs of program. With this in mind, an understanding of the right skills, process understanding, and mindset is vital.We are seeking high energy and experienced applicants who possess the following skills and experience:

• • 5+ years of experience in working in complex environment supporting various platform capabilities on cloud for customer facing applications.
  • Ability to work well in a fast-paced, dynamic environment.
  • Critical thinking and big picture understanding of how platform should be built and maintained to enable applications scaling, security and resiliency.
  • Good Interpersonal Communication Skills and you are willing to work with remote team.
  • Accountability: You are a results-oriented teammate who leads by example, holds self-accountable for performance, takes complete ownership, and champions all aspects of customer and project initiatives.
  • Efficient and Creative: You should be able to think creatively to find the optimal solution to problems.
  • Always should be ready to learn new technology, tools and process.

What you ll do:

• Excellent verbal and written communication skills to a variety of technical and non-technical audiences is a requirement.
• Excellent organizational skills.
• Experience working in a team environment with a documented software development process; within an Agile methodology like Scrum.
• Ambitious and hardworking individual who enjoys hard problems
• Should have the thirst for learning new technology
• Technically able to get things done while providing guidance to other team members

Desired:

1. Hands on experience on Python, Kubernetes, Microservices.
2. Hands on implementation of monitoring stack for Availability and performance leveraging Monitoring tools like AppDynamics.
3. Experience on Distributed technologies.
4. Good understanding with AWS technologies & AWS Monitoring capabilities (API GW, Route53, ACM , RDS/AWSAurora, ElasticCache, EKS, AWS Cloudwatch)
5. Good understanding with Cloud Native technologies (CKA)
6. Proven experience in Agile environments.

Good to have

1. Serverless technologies like AWS Lambda.
2. AWS Cloudwatch Events, AppDynamics
3. AWS Cloud Practitioner certification.

Who youll work with:

• The CX Cloud Operations, part of the CX Engineering seeks a highly motivated Automation Engineer to join some of the industrys brightest minds in supporting the platform and CX Applications that are being built and planned. You will work with the CX Applications and CX Platform team to make sure we provide world class Support for best Customer Experience. This is a critical role that requires us to work with various other organizations outside of CX.

Why Cisco

• #WeAreCisco, where each person is unrivaled, but we bring our talents to work as a team and make a difference. Here s how we do it.
• We embrace digital, and help our customers implement change in their digital businesses. Some may think we re old (30 years strong!) and only about hardware, but we re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you can t put us in a box!
• But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
• Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take ambitious steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.
• So, you have colorful hair Don t care. Tattoos Show off your ink. Like polka dots That s cool.

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Keyskills :
plcautomationscadahmiprogrammingtechnical skillsmonitoring toolsequipment supplyprogram managersagile methodologysoftware developmentcommunication skillswritten communication