Sales and Operations Analyst(Salesforce CRM and power bi) (Bengaluru)

Job Description

Role & responsibilitiesSalesforce Pipeline Data Accuracy- Review and validate Salesforce opportunity records for correct tagging, partner attribution, sales office alignment, and pipeline status.- Conduct root-cause analyses of recurring pipeline issues and surface process gaps that impact data integrity.- Partner with CRM administrators to ensure remediation aligns with established data standards.Win Attribution Monitoring & Hygiene- Analyze Alliance-attributed win trends, identifying deviations through dashboards and historical comparisons.- Document attribution patterns, leakage trends, and corrective actions to inform hygiene reporting and process improvements.- Maintain hygiene tracking logs and validate Help Desk changes, ensuring compliance with internal policies and endorsement requirements.- Serve as a point of escalation for complex attribution scenarios, ensuring resolution and accurate reflection in CRM systems.Collaboration & Stakeholder Engagement- Act as the central contact for data remediation and revenue attribution within the Sales Ops team.- Work with Alliance, Finance, and Delivery leads to communicate attribution changes, assess business impact, and align on corrective actions.- Develop reporting narratives that contextualize pipeline and attribution data for senior management.What You Must Have- Bachelors Degree- 4-9 years of relevant experience in data analysis, business research, or Alliance/operations support.- Advanced proficiency in Microsoft Office applications, including PowerPoint, PowerBI, Excel, Word, and Outlook- Strong stakeholder management skills and ability to work in a matrix environment.- Proven ability to translate data into actionable insights and support strategic decision-making.- Ability to work effectively in team environments, contributes to shared goals, and builds strong working relationships across functions and levels.- Solid project management and prioritization skills- Excellent communication skills (written and verbal) with experience creating executive-ready materials.- Highly organized, detail-oriented, and committed to delivering high-quality work.What Sets You Apart- Experience in Alliance ecosystems, preferred.- Proven experience in Data Analytics and Reporting- Salesforce CRM knowledge (ideally but can be trained)- Experience with data visualization and business intelligence tools (e.g., Power BI)- Knowledge of market research databases (Factiva, OneSource, Bloomberg)- Exposure to project management methodologies and operational process improvement- Exposure to consulting or professional services environment- Strong problem-solving ability with the flexibility to adapt to changing prioritiesShift:2pm-11pm Role & responsibilitiesSalesforce Pipeline Data Accuracy- Review and validate Salesforce opportunity records for correct tagging, partner attribution, sales office alignment, and pipeline status.- Conduct root-cause analyses of recurring pipeline issues and surface process gaps that impact data integrity.- Partner with CRM administrators to ensure remediation aligns with established data standards.Win Attribution Monitoring & Hygiene- Analyze Alliance-attributed win trends, identifying deviations through dashboards and historical comparisons.- Document attribution patterns, leakage trends, and corrective actions to inform hygiene reporting and process improvements.- Maintain hygiene tracking logs and validate Help Desk changes, ensuring compliance with internal policies and endorsement requirements.- Serve as a point of escalation for complex attribution scenarios, ensuring resolution and accurate reflection in CRM systems.Collaboration & Stakeholder Engagement- Act as the central contact for data remediation and revenue attribution within the Sales Ops team.- Work with Alliance, Finance, and Delivery leads to communicate attribution changes, assess business impact, and align on corrective actions.- Develop reporting narratives that contextualize pipeline and attribution data for senior management.What You Must Have- Bachelors Degree- 4-9 years of relevant experience in data analysis, business research, or Alliance/operations support.- Advanced proficiency in Microsoft Office applications, including PowerPoint, PowerBI, Excel, Word, and Outlook- Strong stakeholder management skills and ability to work in a matrix environment.- Proven ability to translate data into actionable insights and support strategic decision-making.- Ability to work effectively in team environments, contributes to shared goals, and builds strong working relationships across functions and levels.- Solid project management and prioritization skills- Excellent communication skills (written and verbal) with experience creating executive-ready materials.- Highly organized, detail-oriented, and committed to delivering high-quality work.What Sets You Apart- Experience

Keyskills :
data analysisbusiness researchMicrosoft OfficePowerPointExcelWordOutlookstakeholder managementoperations support