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Salesforce Service Cloud

12.00 to 15.00 Years   Bangalore   08 Sep, 2019
Accenture
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other SoftwareNetwork / System Administration
EmploymentTypeFull-time

Job Description

About Accenture: Accenture Technology powers our clients businesses with innovative technologies established and emerging changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you ll translate the operational needs of the world s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers your friends, family and neighbors.You ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You ll create custom-designed solutions or integrate our technology platforms with their operations.

  • Role :Sales Enablement Practitioner
  • Role Description :Support sales on a dedicated basis, through deal origination, sales negotiations and closure, and/or driving and managing programs to improve sales performance, efficiencies and outcomes.
  • Must Have Skills :Salesforce Service Cloud
  • Good To Have Skills :No Function Specialty
  • Job Requirements :
      • Key Responsibilities : 1 Perform Code Review and Code Optimization on APEX 2 Can create technical design from Functional design/Requirement 3 Able troubleshoot with debugging skills 4 Perform Impact analysis 5 Must perform configuration and customization
      • Technical Experience : 1 Must have SFDC Configuration including but not limited to Workflows, Validations, Approval Process etc Security Model, Data Model 2 Must have Salesforce Service Cloud Technical/Functional Skills 3 Must have sound implementation knowledge of Service Consoles, Live Agent Knowledge, workflow rules, validation rule, approval process, reports and dashboards 4 Must have Hands on Customization APEX, Visual Force, Triggers, Batch, Schedule Apex, VF Components, Test Class etc
      • Professional Attributes : 1 Must have Hands on Deployment experience Lightning development experience 2 Must have PD1 PD2 Certification
      • Educational Qualification : Regular 15-year full time education
    • Additional Information : NA
,

Keyskills :
codereview impactanalysis complexsystems technicaldesign approvalprocess optimizationstrategies sfdc apex sales cloud sound design closure security business analysis alesperf mance technologyplatf ms

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