SCCM Admin_Bangalore_ Perm_ MK

Job Description

Job DescriptionThe IT Infrastructure s team focus is to support robust, highly available, and easy to use services for our internal customers across the global enterprise. Principle Systems Engineer applies subject matter expertise of functions principles, theories and concepts of Systems administration, engineering to engineer, support and maintain global infrastructure services in our enterprise. The team is responsible for supporting back-end systems and ensuring maximum availability and its performance, as used by all FAIans for daily business productivity using Enterprise Operations and Systems Management including: Systems Center Operations, Configuration Management, MS-SQL Server, Microsoft DHCP, Operating systems (Windows, DOS, Solaris etc.) and Virtualization of desktops and terminal Servers for Cloud capacity, Heterogeneous Systems (Citrix: VMWare, Xen Hypervisor, Microsoft Servers), on a variety of Windows-based services applications.The incumbent in role uses professional concepts and knowledge, subject domain expertise in Systems Engineering and Server Administration to monitor Systems in Command centre for smooth functioning. Exercises independent judgement and decision making within defined parameters to ensure minimal down-time of systems through Systems Monitoring (Enterprise Operations, Virtual Network systems and Server management for smooth and secure data), applying Server configuration, Maintenance and Vulnerability Management knowledge to ensure all components in the environment functions smoothly, with prompt troubleshooting of reported problems.Competencies: Applies advanced subject matter expertise to understand needs & requirements of the stakeholders and internal teams wrt deliverables and produce work output to troubleshoot Systems, Server Administration issues with team. Advanced subject matter expert in Enterprise applications, Platform delivery sub-functions of command Centre, understanding systems and server configuration requirements Detail oriented, possesses strong written and verbal communication skills and has a track record of supporting enterprise technologies while leveraging automation and tool development Monitors own work and supports team as advisor for systems monitoring, logging incidents, assessing impact, understanding escalation matrix to divert issues to concerned stakeholders. Works on problems of diverse complexity and scope. Analyses situations or data requiring an in-depth evaluation of multiple factors to develop sustainable Systems Administration incident repository. Troubleshooting and creative problem-solving skills for Build, Patching, Monitoring and Administration of Heterogeneous Servers Proactively learns and adopts approaches for staying up to date with market trends, technological upgrades to direct team into adopting best practices Applies expert understanding of the techniques involved, to develop own technical / behavioral skills for developing documentation, configuration manuals following stipulated SLAs; as a team or independently basis requirement. Exercises judgement to Think on the feet for preempt solutioning and incidence response, through coordinated service recovery. Takes responsibility and shares expertise with manager for development of self and team; creates plans and documents for their progress Exceptional verbal and written communication skills to interact with stakeholders, onshore partners and teams to act as conduit for incident prevention and data protection by facilitating proactive client communications sensing escalations with preparedness. Ensures monitoring (architecture, virtual systems) and keeps abreast of existing systems and infrastructure to ensure smooth functioning Contributes new ideas and different perspectives, develops documents wrt incident logs Collaborates with team to enable a positive health of Systems and Server infrastructure Key Skills: Competencies: Applies advanced subject matter expertise to understand needs & requirements of the stakeholders and internal teams wrt deliverables and produce work output to troubleshoot Systems, Server Administration issues with team. Advanced subject matter expert in Enterprise applications, Platform delivery sub-functions of command Centre, understanding systems and server configuration requirements Detail oriented, possesses strong written and verbal communication skills and has a track record of supporting enterprise technologies while leveraging automation and tool development Monitors own work and supports team as advisor for systems monitoring, logging incidents, assessing impact, understanding escalation matrix to divert issues to concerned stakeholders. Works on problems of diverse complexity and scope. Analyses situations or data requiring an in-depth evaluation of multiple factors to develop sustainable Systems Administration incident repository. Troubleshooting and creative problem-solving skills for Build, Patching, Monitoring and Administration of Heterogeneous Servers Proactively learns and adopts approaches for staying up to date with market trends, technological upgrades to direct team into adopting best practices Applies expert understanding of the techniques involved, to develop own technical / behavioral skills for developing documentation, configuration manuals following stipulated SLAs; as a team or independently basis requirement. Exercises judgement to Think on the feet for preempt solutioning and incidence response, through coordinated service recovery. Takes responsibility and shares expertise with manager for development of self and team; creates plans and documents for their progress Exceptional verbal and written communication skills to interact with stakeholders, onshore partners and teams to act as conduit for incident prevention and data protection by facilitating proactive client communications sensing escalations with preparedness. Ensures monitoring (architecture, virtual systems) and keeps abreast of existing systems and infrastructure to ensure smooth functioning Contributes new ideas and different perspectives, develops documents wrt incident logs Collaborates with team to enable a positive health of Systems and Server infrastructureTechnical Skills: Superior knowledge and technical proficiency performing enterprise patchupdate management utilizing SCCM (Endpoint Manager) and performing vulnerability remediation. Tracks the status of workstation security vulnerabilities and works with Information Security and other stakeholders to remediate them. Evaluate security vulnerabilities and determine appropriate correction action. Superior knowledge and demonstrated technical proficiency creating reports and configuration baselines utilizing MS SCCM (Endpoint Manager) within a large environment. Fixing issues preventing individual devices being patched where necessary. Develop solutions and identify areas for continual improvement of our vulnerability compliance position. Expert knowledge and demonstrated technical proficiency in packaging and deploying software and configuration baselines utilizing MC SCCM (Endpoint Manager) within a large environment. Expert level knowledge and demonstrated technical proficiency utilizing PowerShell to perform administration of Windows system environments. Administration of the MS Win10 OS and Active Directory Service (AD); Administrative objects, security level delegation, and group policies under Win10. Excellent troubleshooting of MS Windows operating system and clientserver applications. Capable of remote or hands off troubleshooting using PowerShell, Sysinternals tools, and the Windows Command Prompt. Ability to provide escalation technical support, training and mentoring to Intermediate Systems Administrators. Working knowledge and technical proficiency performing data queries of Microsoft SQL databases and tables. Experience developing scripts for automation of server or workstation administration and configuration management tasks in PowerShell, VBScript, or JavaScript. Experience managing clients utilizing Microsoft InTune.Educational Qualification and Experience: Minimum of 15 years of formal education - Graduate / Bachelor s degree (or equivalent) in Computer Science / Information Technology/engineering or related area of study 4 to 6 Yrs. experience with the administration of SCCM (Endpoint Manager),

Keyskills :
ms sql serversubject matter expertisems sqlmusic makingproblem solvingnetwork systemsactive directorycomputer sciencestatements of work sow