| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Retail |
| Functional Area | Statistics / Analytics |
| EmploymentType | Full-time |
The Senior Analyst Fraud Detection & Investigation is responsible leading the fraud detection team for one the banners of HBC. This role will lead a team of fraud detection analysts & senior analysts who will work closely with the fraud analytics team and the end customers. Detailed orientated, analytical and problem solving skills. Ability to work independently, multi task and complete projects on time. Self motivated, flexible, adaptability and proven ability to work within a team environment. Proven strong customer service skills Excellent, interpersonal, and communication skills. Pay close attention to detail Education Graduation in any stream Have prior work experience in Fraud Detection & Investigation Exposure to the Retail industry is highly desirable A minimum of 4 years of work experience in the above stated field Can demonstrate knowledge and understanding of fraud risks and fraud indicators associated with online transactions. Basic Knowledge of the Payment Card Industry (PCI) Data Security Standard (DSS) As the Senior Analyst Fraud Detection & Investigation, you will: Review and resolve high volumes of orders using fraud solution tools, payment systems and other appropriate data sources. Organize and prioritize queue workflow. Monitor account activity to ensure customers are in compliance with Gilts payment policies and other terms of service. Build and maintain effective working relationships across the team and departments as necessary. Provide daily phone cover to support customer follow up requests. Interpret policy, identify gaps, and recommend changes to improve OM processes. Ensuring all payment disputes are dealt within timelines ensuring all efforts are made in the revenue recovery process. Produce reporting on fraud and chargeback trends Deliver on the SLAs defined including Productivity, Quality How Often You May Travel: Exposure to rewarding career advancement opportunities from IT to Human Resources, Merchandising to Finance.Job Qualifications Thank you for your interest with HBC. We look forward to reviewing your application. ,
Keyskills :
research reporting atasecurity fraudanalytics paymentsystems customerrelations customerservice frauddetection problemsolving