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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
We are looking for an ITSM Functional Consultant with Project Management experience of 4 to 5 yearsRoles ResponsibilitiesIncident management Service management Ticket handling Classification etcHave weekly monthly governance with regional SPOCS and client Understand business user s issues and pain points and propose the solutions to itShould have experience in client facing and working with multiple stake holders Onsite teams Co ordinate with support team and prioritize the tasks based on business criticality Propose the solution to improve the quality of service and efficiencyStrong written and oral communication skillsMust Have Skills ITIL certified Agile Scrum Master Agile CoachProfessional Skills Solid written verbal and presentation communication skillsStrong team and individual player Maintains composure during all types of situations and is collaborative by nature High standards of professionalism consistently producing high quality results Self sufficient independent requiring very little supervision or interventionDemonstrate flexibility and openness to bring creative solutions to address issues,
Keyskills :
sapdeliverysalessqlscrummasterprojectmanagementservicemanagementfunctionalconsultancyustomerrelationsqualityofservicecreativesolutionsalcommunicationpositionmanagement