Senior Consultant, Trade Operations

Job Description

About Northern Trust: Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With over 130 years of financial experience and nearly 20,000 partners, we serve the world s most sophisticated clients using leading technology and exceptional service.Working with Us: As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve! We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why we are honored to receive the following awards in 2021: Gender Equality Index Member, Bloomberg Top Financial & Banking Company, Black EOE Journal, Hispanic Network Magazine, Professional WOMANS MagazineWe d love to learn more about how your interests and experience could be a fit with one of America s best banks and most sustainable companies! Build your career with us and apply today.A Sr. Consultant on the Investment Operations Outsourcing (IOO) Trade Operations team has broad, in-depth knowledge of the IOO business and acts as the first point of reference for the client, broker dealers, custodian banks etc., for handing and resolving systematic dataflow issues. The Sr. Consultant will act and works on relatively complex, high profile activities and projects involving committees and/or senior management and may sometimes include the end-client. The Sr. Consultant focuses on maintenance and implementation of policies and procedures, while building towards becoming an area expert. The Sr. Consultant operates under general supervision but works independently most of the time. BASIC EXPECTATIONS: Demonstrates excellent problem solving, analytical, consultative, communication, presentation, project management and judgment skills Has an understanding of end to end IOO processes Including through understand of systems & applications work and connectivity. Have prior experience in project testing mainly involving applications such as : Web-Trade Services; CTM; Alert, Misys, Failstation, Calleo and TradeSuite and proprietary internal trade processing systems., Knowledge of regulatory requirements and industry best practices Project management skills Ability to communicate, negotiate and consult with internal clients, fulfil the regulatory requirements for the division, manage audit & internal stakeholders requirements. PRINCIPAL RESPONSIBILITIES Working closely with the IOO Client Implementations team, migrate new clients onto the NT platform (incorporating testing) and provide a complete handover to IOO BAU. Complete user acceptance/regression testing for client change requests, systems upgrades and changes to business processes, providing a complete handover to IOO BAU. Work with the PMO, Client Change Management and System/Interfaces teams to ensure projects progress smoothly and meet set deadlines. Attend internal and external client meetings as an SME As required by Team Manager, take ownership for specific projects, corporate or team specific. Raise issues in a clear structured manner and ensure potential issues are flagged to Line Manager at the earliest opportunity Assist in the production of relevant Management Information. Create, update & maintain training documentation (including process diagrams) & procedure notes relevant to role where required. Provide training for new processes IOO will be responsible for. Maintain high standards of personal integrity. Represent integrity and the firm effectively, in a way that is consistent with our vision, culture and values. SKILLS / EXPERIENCE Essential SME in current role Possessing a deep and detailed understanding of systems and processes. Proficient in MS Office Excellent problem solving skills with ability to consider potential downstream impacts. Ability to take ownership of issues through to resolution. Excellent communication skills, both to Internal & External Clients. Good attention to detail Works well under pressure, with ability to meet set deadlines. Well organized with ability to own multiple tasks. Ability to identify potential risk issues while undertaking all aspects of workExperience: 24 months as a Consultant to move as a Senior Consultant.Additional Information,

Keyskills :
sapcustomer relationsdeliverysalessqlms officeproblem solvingchange requestsgender equalitytrade operationstrade processingchange managementsenior managementproject managementfinancial services