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Senior Customer Engineer

5.00 to 11.00 Years   Bangalore   17 Apr, 2021
Microsoft
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software,Sales / BD
EmploymentTypeFull-time

Job Description

Are you interested in working for one of the most exciting products in Microsoft, passionate about exceeding customer expectations and advancing Microsoft s cloud first strategy Are you excited about being part of an engineering team working with start-ups to ensure success as they move forward with cloud computing If so, then look no further than the FastTrack for Azure Team!The FastTrack for Azure team is a fast-growing team of customer-facing Microsoft Azure Engineers who help customers, ISVs, and startups develop and deploy solutions to Azure.We are looking for Senior Customer Engineers to work with startups in India as they journey toward POC, Dev, and Azure Production deployment. If you want to have broad impact, be a technical leader, and truly help startups realize the value of their Azure investment - this is the role for you!As a Senior Customer Engineer you will directly engage startups to translate their business requirements into secure, scalable and reliable solutions. Youll work across a range of scenarios including new cloud-native apps, single-tenant apps transforming into a multi-tenancy, and apps migrating from on premises or competitive clouds.

  • Conduct Architectural Design Review sessions and workshops to advise startups on design, development and deployment
  • Translate business goals into technical needs with knowledge of ISV, startup and subscription-based business models
  • Partner with various Azure Engineering domain experts to scope and build modules, tools and proof of concepts
  • Validate new solutions and proofs of concept; update modules per findings and feedback
  • Interact daily with other FTA Engineers to provide technical action plans or take ownership of escalations
  • Maintain knowledge of the latest on Azure and Microsoft Cloud innovations to conduct experiments, drive product improvement
  • Share knowledge through solution documents, technical communities, self-help solutions and training
,
  • 5+ years working on Azure specific solutions and infrastructure, including experience in two or more of the core Azure development technologies (Modern Framework/Stack Development, Modern Cloud Architecture, Methodologies & Tooling, or Data Access Technologies)
  • Experience and knowledge of cloud development and deployment tools (PowerShell, Visual Studio, .NET, AzureCLI)
  • Consulting and/or Delivery experience
  • Real day-to-day startup or ISV customer-facing experience and empathy
  • Excellent customer service skills, with the ability to handle sensitive situations involving critical and politically charged partner situations, to lead projects and to motivate others
  • An analytical mindset, with a systemic approach to measuring success
  • Results driven and adaptable; thrives in a fast-paced ambiguous environment
  • Interest in contributing to a diverse and inclusive team; demonstrated ability to have fun
#AZCXP

Keyskills :
technical supporttroubleshootinglinuxnetworkingwindowsexceeding customer expectationsvisual studiodesign reviewmicrosoft azurecustomer servicearchitectural design

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