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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Internet / E-Commerce |
Functional Area | General / Other Software |
EmploymentType | Full-time |
JobSenior DevOps Engineer DescriptionPosition OverviewReporting to the Lead Digital Cinema Support Engineer, the Digital Cinema Support Engineer is responsible for the day-to-day activities but not restricted to resolving issues and requests raised through monitoring, ticketing systems, and communications with colleagues and customers, application health maintenance, automating and improving daily operations by providing innovative solutions and best practices.The Digital Cinema Support Engineer will be an experienced media focused engineer, with the ability to coordinate operations and specialist engineering teams to achieve immediate incident or problem resolution during periods of high pressure and high impact incidents along with the assistance of the Lead Digital Cinema Support Engineer. The person will act with a sense of urgency when responding to requests.The Digital Cinema Support Engineer will have a strong sense of ownership, tenacity and a willingness and capability to cater to support services within a high-pressure environment, with the ability to restore services quickly whilst maintaining the confidence of internal and external stakeholders.The Digital Cinema Support Engineer will be responsible to ensure best practice guidelines are maintained as defined by the Management and/or Leadership. The person in this role will ensure that incidents or requests are correctly assessed, triaged and addressed, and resolved in a timely manner. This role would require coordination with worldwide offices in London and Burbank, California.This position is based out of Bangalore, India. The role would be a full-time IST Night Shift and should be ready to support on a rotational 24x7 shift basis as well.Primary Responsibilities
Keyskills :
devopsgitautomationjenkinsconfiguration managementroot cause analysisservice delivery managementnew relicroot causelinux servercinema toolsremote access