Senior Integration Engineer - ServiceNow

Job Description

Company SummaryFirst American (India) is a Global In-house Center (GIC) of the First American Financial Corporation (NYSE: FAF) family of companies, a proud member of the FORTUNE 500 companies and was named one of FORTUNE s 100 Best Companies to Work For in 2020. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office and knowledge processing operations to fulfill First Americans business requirements. Our priorities are our employees, customers and shareholders - in that order. FAI has been recognized as one among India s Top 75 workplaces in IT & IT-BPM 2019 by Great Place to Work Institute. Software Services helps build First Americans product suite that encompasses the best in class Title Insurance, Settlement and Mortgage solutions platforms. Leverages technology product stack across Microsoft platform predominantly to develop, enhance and maintain the best in class applications. The R & D division delivers solutions for the title insurance industry leveraging the best of NLP, AI and ML. Job SummaryAs a part of the ServiceNow Development team, the Sr. Integration Engineer will support the adoption, utilization and ongoing operations of the ServiceNow implementation. The incumbent will be part of a synergistic team that embraces Agile and DevOps best practices.Essential Functions

• Participates in the design, development, configuration and maintenance of the ServiceNow components such as Service Catalog, Service Portal, Change/Incident/Problem Management, Asset Management, CMDB, Discovery, Release Management, Discovery, and Event Management.
• Contribute to full life-cycle application development/configuration including user requirements, specifications, design, application configuration, API service design, web services development, testing, documentation, etc.
• Prepare detailed specifications and documentation from which programs will be configured, written, designed, coded, tested and debugged.
• Lead discussions on assigned projects or efforts with users and develop business relationships and integrate activities with other IT departments to ensure successful implementation.
• May lead small projects or regularly mentor other team members follow coding standards or best practices aligning with ServiceNow architectural standards. Conduct code reviews.
• Researches, designs, plans, and drives implementations of new ServiceNow solutions and enterprise technologies.
• Works with Project Managers and Business Analysts to produce project delivery estimates and manage the transition from analysis through to design and delivery.
• Mentor junior developers share knowledge and guide through standards and best practices.
• Monitor and report to management on the status of project efforts, anticipating/identifying issues that inhibit the attainment of project goals and implementing corrective actions.
• Administration, Installation, and support of ServiceNow suite of products
• Production and Non-Production Support including Identification, diagnosis, and remediation or escalation of operational issues

Required Knowledge and Skills

• Experience in designing and implementing business applications using Service Oriented Architecture (SOA) to provide concrete reusable service
• Having hands-on experience in application integration using ServiceNow technologies including REST, SOAP, FTP
• Having hands-on experience in ServiceNow Discovery, CMDB, Orchestration, and Event Management
• Experience developing workflows, Business Rules, ACLS, Client Scripts, Script Includes, UI Policies, Date Policies, UI Actions, and table extension in ServiceNow.
• Proficient using SOAPUI or other tools to test SOAP/REST Web Service APIs
• Strong working knowledge of enterprise integration architecture and enterprise application
• Solid experience with XML programming (transformations, schema definitions, etc.) and W3C standards
• Strong experience in understanding of issues around integration with large volumes of data, real-time synchronous and asynchronous integration
• Strong written and verbal communication skills
• Extensive knowledge and experience working in an Agile environment

Typical Education

• Bachelors Degree or equivalent combination education and experience
• ServiceNow Administration Certification
• ITILv3

Typical Range of Experience

• Typically, 5-7 years of directly related experience

FAI invests in it s employee s development and well-being, empowers them to provide superior customer services and encourages them to serve the communities where they live and work. FAI is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our company and dedication to putting People First, check out https://firstam.wd1.myworkdayjobs.com/faicareers.,

Keyskills :
basisbiztalkcisco routerscliweb servicesbusiness rulesservice designtitle insuranceservice catalogasset managementproject deliveryproject managerscoding standardssoftware services