Senior Manager

Job Description

Search Jobs Job DescriptionOverviewThe Worldwide Consulting Centers (WWCC), which are part of the global VMware Professional Services Organization, are committed to the success of the customer and their digital strategy. The WWCC streamlines the journey for customers to become digital businesses that deliver better experiences to their customers and employees. Under the new VMware SDDC Modernization offering, the WWCC delivers high volume assessment and migration engagements.RoleThe Senior Manager of Professional Services will have responsibility of leading a team of professional services delivery consultants that will provide strategic and technical consulting services for selected VMware enterprise customers and partners associated with the VMware software portfolio. You will be demonstrating the strong Business and financial acumen abilities of the engagements that you lead and drive customer projects in achieving their business goals and outcomes. You are a leader with broad knowledge across the VMware product franchises and of 3rd party integrated products. This is a Senior Manager level leadership role and will report into Director, Professional Services.VMware Professional Services is committed to offering a collaborative and supportive working environment with a full enablement plan and the opportunity to develop in the latest VMware product franchise technologies and solutions. We promote an inclusive atmosphere where your voice will be heard, and where you will be part of a dynamic team working in partnership with each other.We are looking for conscientious and responsible individuals who can build on our successful track record and come with us on the next stage of our journey.Work for VMware, a global leader in cloud infrastructure & digital workspace technology, accelerates digital transformation for evolving IT environments.Responsibilities

• Recruiting staff, training, and developing top delivery leadership and individual contributor talent
• Coach and motivate the team to ensure high productivity and teamwork, and help unfold team members potential
• Establish credibility, develop, and maintain effective relationships between the services function and other business units/functions
• Be operationally excellent in the day-to-day running of the business including (but not limited to) forecasting, pipeline development, training, certifications, hiring, performance management, collaboration, teamwork, and best practice sharing.
• Project portfolio execution management in conjunction with PSO engagement and Project Managers in the team
• Overall business management within assigned geography / region / territory including supply, demand, capacity, revenue, margin, utilization, quality, and customer satisfaction
• Communication management and primary driver of the business cadence with stakeholders within assigned geography /region / territory
• Manage other managers within assigned geography if required
• Develop and track detailed schedules, dependencies, and critical paths
• Clearly communicate with upper management any risk areas; come up with risk mitigation plans
• Encourage and drive organization-wide initiatives, which promote innovation and technical excellence and increase the efficiency, effectiveness, and business outcomes of the organization
• Interface with other internal teams to prioritize projects based on the resources available, business priorities and need
• Enable efficient and qualitative proposals for customers, by ensuring appropriate needs definition, analyzing customers environment and expectations.
• Build and maintain fearless work environment with high level of trust and psychological safety
• Understand the competitive landscape and the impact to the solution and price
• Assist in the development of our service offerings as well as developing accelerator content, best practices, and white papers.
• Must enjoy working with leading edge technology and being an intrinsic part of a fantastic team

Education and Experience

• Preferably 12 years of delivery experience in the IT industry, with enterprise software, hosted services, and Cloud offerings.
• 3-5 years of delivery management experience.
• Excellent people management skills - communication, teamwork, and leadership
• Ability to coach and motivate team members for their ongoing career growth
• Proven success leading projects in fast-paced, growing-organization environment
• Strong cross-functional organizational skills
• Executive Presence and proven ability to communicate professionally with executive teams, internally and externally, with customers and partners, including CXO-level ability to manage stakeholder interests and navigate customer organizations to ensure successful technical engagements.
• Assessment of product portfolio methodologies.
• Demonstrable success of leading, inspiring and empowering a high-performance technical team.
• Experience of working in a high growth environment with an appreciation of how the dynamics of growth affect corporate culture and in-place processes and systems.
• Understanding of how technology is impacting business & IT value propositions for customers.
• Must be a strategic thinker, while maintaining data driven operational discipline and rigor in the 90 day cycle
• Experience working within a matrix technology business, with proven expertise in engaging with a broad and diverse internal stakeholder base
• Exceptional verbal and written communication skills, together with a natural flair for presenting to diverse audiences
• Industry knowledge in area s including cloud technologies, virtualization and end user computing.

Why Choose VMware

• Make an impact on your career path; grow professionally and personally by accessing our in-house learning & development opportunities & education assistance program.
• Voice your creative solutions to new and existing problems and watch them become initiatives.
• Thrive in a unique work environment where the emphasis reflects our values of Execution, Passion, Integrity, Customers and Community.
• Earn a competitive compensation package with performance- based bonuses and increases, a generous benefits package that really takes care of your needs and unexpected perks that make working here fun!

Apply Now - Let s shape the future of what s next together.VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. Search Jobs ,

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