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Senior Manager Consulting

2.00 to 3.00 Years   Bangalore   28 Aug, 2019
Dell
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

Company Description:Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can t wait for you to discover this for yourself as a Service Desk Analyst.Why Work For Us:Dell is primed to recruit the best and brightest candidates from all across the globe. We take pride in fostering a winning, innovative, inclusive employee culture. We also take calculated risks and we celebrate big victories when they pay off.Our Employee Value Proposition:Our Culture Code unites us and makes us a great family of companies and a great place to work. It s how we run the business, go to market, work together and provide inspirational leadership. Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.About Business Unit:DellEMC Consulting DellEMC consulting helps enterprises transform their business through Digital, IT, and Workforce transformation solutions and make them ready for the cloud native world and big data enabled ecosystem for business decisions and outcomes.The Application Modernization practice within the Dell EMC Consulting focuses on developing Cloud Native applications for our key customers.Role OverviewThe Consulting Delivery Leader is an inspiring and collaborative person who is passionate about their teams development. They possess strong financial and business acumen which allows them to make well informed decisions that result in high customer satisfaction, eNPS and profitable engagements.Key responsibilities:

  • Attracting, retaining and developing a diverse team of consulting professionals with skills aligned to the Dell Technologies Consulting 3x3+1 portfolio
  • Managing individual team members to ensure billable utilization, training and compliance goals are achieved
  • Support the Consulting leaders in the operations of the day to day business
  • Supporting the delivery of successful project engagements through thoughtful resource scheduling and direct engagement with customers (both internal and external)
  • Being customer centric, validating satisfaction and growing the consulting business through identification of consulting sales opportunities
  • Collaborating with leaders from other business units and divisions within Dell Technologies to resolve barriers to success and develop awareness of the Dell Technologies Consulting capability and success
  • Contributing to business planning and forecasting activities that fuel revenue and margin growth in accordance with the Annual Operating Plan (AOP)
Required experience
  • Demonstrated leadership of highly skilled consulting and project management team members
  • Knowledge regarding operational management of a services business (KPIs, resource scheduling, compliance)
  • Financial acumen, demonstrated understanding of organization PnL concepts and application of this knowledge in decision making
  • Demonstrated negotiation and collaboration skills, particularly regarding customer contract management
  • Desirable experience
  • Customer escalation management
  • Portfolio enablement and offer development
  • Presentation at marketing or industry events
Desirable Requirements:
  • Good understanding of latest technology trends and ecosystems such as Cloud Native, Big Data, DevOps etc.
  • Experience delivering technology solutions on full stack app development using microservices on Cloud/PaaS platforms
  • Able to articulate technology aspects to Senior management
  • Community influence in the PM domain
Benefits:We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment.Apply now!Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .,

Keyskills :
salescloud

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