Senior Network Security Operations Administrator (L3)

Job Description

* About Us Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. We advise, originate, trade, manage and distribute capital for governments, institutions and individuals. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. We provide you a superior foundation for building a professional career where you can learn, achieve and grow. Technology/Role/Department at Morgan Stanley Technology is the key differentiator that ensures that we manage our global businesses and serve clients on a market-leading platform that is resilient, safe, efficient, smart, fast and flexible. Technology redefines how we do business in global, complex and dynamic financial markets. We have a large number of award winning technology platforms that help to propel our Firm s businesses to be the top in the market. Our India technology teams are based in Mumbai and Bengaluru. We have built strong techno-functional teams which partner with our offices globally taking global ownership of systems and products. We have a vibrant and diverse mix of technologists working on different technologies and functional domains. There is a large focus on innovation, inclusion, giving back to the community and sharing knowledge.Enterprise Security Platform (ESP) implements the holistic security strategy required to build secure infrastructure and applications enabling rapid introduction and adoption of both new product capabilities and integrated security solutions. Global ESP Operations is the team within Enterprise Security Platforms that keeps the MS Security Infrastructure functioning without interruption and responds to requests and outages. On a 24X7 basis, it is responsible for client requests, security incident notifications, event management and day-to-day operations and monitoring of the Morgan Stanley Global Security Infrastructure.This is an opportunity for a highly motivated individual to join a high energy team of security administrators responsible for managing Morgan Stanley s email gateway and global security infrastructure. The diversity of IT Security products & technologies under management provides for a learning experience that will satisfy even the ones the most eager to learn.The position is fast paced, dynamic, challenging where a varied combination of technical skills and soft skills allows for the development of a well-rounded individual/professional. This position is to be part of a global team (NY, Montreal , HK and India) reporting to the Security Operations Manager in Hong Kong. Job Responsibilities Level 3 operational support for Network Security Products and Services: Firewalls (Juniper/Fortinet); Intrusion Detection System; Network Access Control; etc. All aspects in operation support including deployment and configuration, troubleshooting advanced issues and working with Engineering/Vendor Implementing monitoring of products and services to ensure a healthy infrastructure Procuring, shipping and remotely managing the installation and decommissioning of the security hardware Heavy coordination with other teams involved in Global DMZ build-outs in the firm including Network Team, Data Center teams, etc The non-technical aspectsCoordinating and leading the response of technology problems and incidents Customer service. Including off hour coverage via cell phone/pager (oncall system) Creation/supplementation of Operational Runbooks Aligning global strategies with regional needs and demandsTraining teammates Interacting with service members of the networking, systems, e-business and PC support groups in major metropolitan regions across the globe. , *Skills Technical skills Knowledge and experience with network security infrastructure (e.g., configuring firewalls, Network Access Control, etc) Knowledge of packet filtering, stateful packet inspection Scripting in any of the popular languages (Shell, Perl, Python) Knowledge of fundamental on networking (e.g. routing, switching, VLANs, VPNs, etc) Experience with host security (e.g., IPTables, host based firewalls). Familiarity with incident response techniques Soft skills Active interest in IT Security and general knowledge of Information Security Excellent written and oral communication skills. Fluent English is required Strong interpersonal and communication skills; capable of writing documentation, making presentations to internal audience, and interacting positively with management, colleagues and customers. Independent problem-solving, highly motivated and self-directing Comfortable working in an operations and support team with heavy end user interaction Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations. Desired Skills Having skills and experience in the areas below is a major plus and will help the candidate integrate with the team and environment:Experience with any of the firewall platforms: Juniper Netscreen & SRX, Fortinet. Understanding of Networking and routing protocols (e.g. static routing; BGP; etc) Networking fundamentals (OSI model, TCP Stack, Network design) Experience using intrusion detection/prevention solutions Experience in customer support and experience in interacting with business Five to Ten years of network security administration experience; preferably in the Financial Services sector. Bachelor s Degree in Computer Science or IT equivalent to the job description is required.

Keyskills :
network access controlbilling access controlstatic routing network securitysales procurementcustomer support