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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Finance / Accounts / TaxSales / BD |
| EmploymentType | Full-time |
About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.JOB PURPOSE:To monitor and processes security accounts/Client Account in securities services for countries supporting as per the agreed SLA.To Monitor and processes other MFA activities in securities services for countries supporting as per the activity list agreed with countryTo ensure timely and proper update of operating procedures & adherence to the same in processing transactionsTo maintain cordial relationship with the customers and to respond to their queries in a timely & accurate mannerTo ensure whether KCSA is done regular intervals on / before the stipulated date/ to provide necessary supports to RPTo create or have exact back up for the process done for smooth operation within the teamTo respond to their queries raise by the country , support & other teams in a timely & accurate mannerTo develop strong working relationship between GBS and CPC units to ensure that transaction processing is carried smoothly with high quality standardsEnsure that turnaround times in respect of processing various transactions are met on a constant basis as per agreed SLATo ensure all end of day reports and delivered to the countryTo ensure all pending activities are properly maintained and trackedTo ensure necessary approval are in place for closure of account as per the request from the clientTo ensure client documents are kept in the cub board as and when the process is completedKEY RESPONSIBILITIES:Drive team-work for unit s common goalTo ensure that the department gets a satisfactory audit rating in all external / internal reviewTo ensure that DOIs, checklists, SLA, Das are kept up to date, shared with the team-members and review are carried out to ensure practicing of the sameContinuous improvement in productivity to the standards prescribed for the processes from time to time.Upholding the values of the group and company at all timesCompliance with all applicable rules/regulations and company group policies.Comply with group money laundering prevention policy and procedures to the extent applicable and reporting all breaches of security to the line manager.To ensure prompt and effective responses to the various queries and requests from the CPC and GBS.To enthusiastically participate in the quality initiatives of the organization and achieve expected results in the work place.To ensure staff training and annual leave are planned effectively and efficiently for the year allowing for continuous smooth processing.Inspire people through leading by example and living the values consistently.KEY RELATIONSHIPS:Country Processing CentreIS ITMessage control/ Regional Settlements/ Corporate actionsKEY MEASURES:1. Cost2. Service quality3. People management4. Risk Management5. Outserve.Apply now to join the Bank for those with big career ambitions.,
Keyskills :
banking sales customerservice mis accounts stafftraining riskmanagement servicequality peoplemanagement qualityinitiatives continuousimprovement transactionprocessing ateactions