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Senior Process Executive - Customer Service Representative

0.00 to 1.00 Years   Bangalore   04 Jan, 2024
Infosys Limited
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Effectively executes calls of clients customersResolves query/issues as per deliverables outlinedFollows all pre-defined procedures to meet SLA Target and ensure performance parameters are metMaintains voice quality as per standard agreedHandles repetitive calls and strives for target maximization in order to meet quality standardsWork From Office from Ghaziabad location.Need to have good communication in Hindi and English.Need to Flexible of week off.,

Keyskills :
customer servicesalesbillingcustomer relationsaccountsquality standardsslahindiperformancecommunicationPWSDeliverablesSource SelectionCPSRProject CharterDAWIAGovernment AcquisitionTeamingFederal Procurement

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