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Senior Product & Systems Delivery

5.00 to 9.00 Years   Bangalore   28 Jun, 2019
Sabre
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

  • Responsible for the overall stability, reliability, recoverability, operability, instrumentation & performance of assigned systems
  • Responsible to provide technical support & resolution for issues reported by customers (calls/emails/tickets)
  • Responsible for responding to severity incidents, anytime, day or night, within SLA
  • Responsible for creation and/or maintenance of operational documentation
  • Represents the application(s) during Operational Calls
  • Oversees new App server deployment, server refreshes and decommissions
  • Monitors systems on a daily basis, provides daily health check updates, cleanup & enhance the alerting system and resolve issues flagged by the alerting systems.
  • Supports implementations, performs system checkouts, as needed.
  • Carry out OnCall rotation tasks as required by the business.
  • Responsible for coordination and participation in Disaster Recovery meetings and tests
  • Perform other related operational tasks as requested by management
Required Skills:
  • Highly skilled with dealing/managing Unix/Linux or Windows system with over 5-8 years of experience
  • Experience with managing window services and , IIS.
  • Strong familiarity with networking protocols,
  • Familiarity working with Monitoring and Alerting tools.
  • Ability to handle multiple projects simultaneously, in a very fast paced environment
  • Good Analytical capabilities & troubleshooting skills, during intense situations, where fast resolution is expected, every time
  • Good written and verbal communication skills
  • Good MultiTasking skills are essential to this job
  • Must be a team player
Desired Skills:
  • Experience working in a 24x7 fast paced Operational Environment (Shifts & OnCall Duties required)
  • General experience with distributed architecture and/or High Availability Systems.
  • Good understanding of TCP/IP, Load balancing tools, job scheduling tools and other network designs
  • Experience working with Remote Teams
  • Change Management Experience
  • ITSM/ITIL Experience
  • Preferred Knowledge of Rally & Service Now
  • Familiar with CMDB repositories
  • Experience with Runbooks
  • Experience: 5-9 years
  • Education: B.E/B.Tech/M.E/M.Tech/MCA
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Keyskills :
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