Senior Software Engineer 2

Job Description

What were looking for:This role will stretch your analytic skills and your ability to debug the most complex and cutting edge issues on Citrix and Windows based technologies. The Development Analysis team is a Global team with focus on analyzing, debugging and troubleshooting software programs from the Citrix Files family of products. Team is also responsible for designing and developing tools used for troubleshooting and debugging. You also have the opportunity to assist in the growth of other Engineers through mentoring, training scenarios and collaboration during problem solving.In addition to supporting our customers, you will have the opportunity to develop a very successful career through partnering with other areas of the business, and developing new skills in one of the fastest growing areas of technology.In DevAnalysis Team, we believe that Every Problem, comes with an Opportunity and Solution. Would you like to join the world s foremost debuggers who are trusted to enable the success of Citrix solutions worldwide If yes, then its your opportunity to work with highly skilled IT engineers.Primary Responsibilities

• Work on customer-based software problems dealing with both Technical Support & Development Teams
• Create and maintain tools / plugins / software for the Citrix Files family of products.
• Get involved in some or all phases of the tools / plugin / software development and release cycle that include design, coding, code reviews, troubleshooting and debugging, installation, software maintenance and testing.
• Maintain a focus on customer requirements and project objectives while mitigating project and product risk.
• Must be self-motivated and able to work in a team environment with limited supervision.
• Must be able to provide direction to the Global Tech Support Teams (in all Geos) on crash analysis, advanced debugging, programming examples, code training and complex code change explanations. Additionally, you may be required to write complex technical articles (white papers) and sample code for the knowledge base.
• May have worldwide travel requirements to remote Citrix offices to train Global Escalation Engineers on advanced troubleshooting and debugging techniques
• Function as Development Analysis Engineer for Citrix Files family of products.
• Use programming language skills to develop temporary workarounds to complex customer situations
• Ability to assess and work as part of the team on feature changes and code fix recommendations for Citrix products.
• Work with Engineering to define product enhancements that are critical to system performance and problem resolution
• Work on software problems dealing with both the Escalation as well as Development Teams

Qualifications and Requirements

• BS or BA in Computer Science, Information Systems, Engineering, Mathematics , Physics, Statistics or related technical discipline experience preferred
• Experience working with multi-tiered application design and development, as well as, experience with debugging techniques and tools required, including the ability to analyze and debug dump files, network and stack traces.
• Minimum of 4 to 7 years of experience in C# backend development and debugging using Microsoft .NET
• Proficient in C#, with a strong knowledge of Web API, Entity Framework
• Experience in developing / debugging ASP.NET based multi-tenant cloud services
• Understanding of data models using SQL database/NoSQL data store
• Exposure to Data Structures and Algorithms design
• Exposure to developing / debugging modern Micro services
• Exposure to any cloud platform Azure, AWS or GCP
• Excellent written and oral communication skills specifically the ability to explain technical concepts in plain English.
• Looking for proactive team player who is solution oriented with a common sense approach.
• Passion for the highest quality of customer service, creative problem solving skills and a strong desire to learn.

Beneficial

• Exposure on Storage technologies will be an added advantage
• Exposure to SaaS, Windows UI messaging, WinForms internals, ADSI, NDIS & WDDM
• Knowledge of SQL/Oracle, relational databases and database query/manipulation tools

What you re looking for:Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It s a simple philosophy that guides everything we do including how we work. If you re an engineer, we ll give you plenty of ways to test your skills on cutting edge technology. We want employees to do what they do best, every day.,

Keyskills :
sqlserver java sql customerrelations javascript creativeproblemsolving datamodels commonsense datastructures microsoftazure problemsolving languageskills customerservice qualemploymentopp tunity