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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Finance / Accounts / Tax |
EmploymentType | Full-time |
Title: Senior Specialist, Accounts ReceivableTeam: India Collection TeamWorking with Dell EMC customers to secure payment of all payments past due.Identifying difficult and/or potential problem accounts for leadership review.Maintaining database/system by entering, updating and retrieving data, as well as Formatting and generating reports.Working on assignments where judgment is required a majority of the time.Analytical and problem-solving skills to identify and present problem analysis and recommend solutions in a creative and logical manner.Work with Business as a team; provide Analysis and suggestions as and when we foresee the Risk of meeting the Productivity Goals.Analyze/Report historical data with trends ensuring to meet timeliness with 100% accuracy on the reports sent to the stakeholders.Prepare presentations, reporting and analytical support for business stakeholders as needed.Constantly evaluating the current process and also making recommendation for Improvement and simplification of process.Work closely with Cross-Functional teams to ensure smooth run of Business.Manage escalation effectively to ensure smooth functioning of Business.Driving business effectively by managing customer/partner interaction at all levels.Regular and effective communication with Stakeholders and Cross Functional teams.Provide support to the sales team and credit team in identifying negative areas and Negative profiles.Work with invoicing team on the invoice issues and disputes.Track commercial invoice numbers on system generated invoices to ensure no invoice duplication or overbilling on PO.Ensure payments are allocated on right invoices as the process involves consolidated billing, manual invoicing and commercial invoicing.Work with customer for TDS cert to clear the WHT balances on non-physical purchases.Ensure notes are tracked on each invoice and have the issues coded on the assigned tool.Essential RequirementsGood communication skills to interact with customers & internal stake holdersGood interpersonal skills to interact with customer, senior level personnel, team members, and support staffAbility to lead and work in a team environmentAbility to work independently on the assigned portfoliosBasic Knowledge on MS Excel,
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