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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Rs 2.0 - 4.0 Lakh/Yr |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Providing Level 1 technical support to Gladly customers for P1, P2, P3 & P4 tickets. It includes the On-Call support in 12x7 mode. Managing & resolving support issues with a high degree of technical complexity. MandatorySkills: Technical support for global customers Web applications, REST-based API services, JSON and scripting. Knowledge in Reporting, analytics, and data flow across multiple web based and on-premise platforms Excellent written and verbal communication skills.Experience (In Month): 48Qualification: B.E./MCA,
Keyskills :
data flowweb applicationstechnical supportverbal communicationapijsonanalyticsreportingcommunicationContext DiagramsDOC1Flow Diagramsoncall support