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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Technical Writing |
EmploymentType | Full-time |
Senior Technical Writer At Micro Focus, everything we do is based on a simple idea: The fastest way to get results is to build on what you have. Our software solutions enable organizations to do just that. Secure and scalable, with analytics built in, they bridge the gap between existing and emerging IT fast-tracking digital transformations across DevOps, Hybrid IT, Security, and Predictive Analytics. In the race to innovate, Micro Focus customers have the clear advantage.Product Brief Micro Focus NetIQ Identity and Access Management delivers a complete, yet affordable solution to control who has access to what across your enterprise both inside the firewall and into the cloud. Advanced Authentication product provides secure, reliable authentication solutions to organizations. The NetIQ product portfolio hence enables enterprises with secure & convenient access to critical information for business users, while meeting compliance demands.Role of a Senior Technical Writer at a multinational technical publications team requires a passionate commitment to consistency, clarity, and to act as a strong advocate for the users of the product documents. It also requires an ability to be a productive participant in the development of software products, ability to meet deadlines in a fast-paced environment with frequent releases.Roles and responsibilities Develop customer friendly documentation, videos and other similar collaterals to industry standards and to appropriate audience skill level Collaborate with engineering and support personnel to determine technical information requirements based on personas, user stories, design documents, engineering specifications, and discussions Create documentation / video plan and share the progress with the stakeholders periodically Review and revise information based on internal and external customer feedback Participate in product improvement initiatives such as usability and process improvements Required skills 5-12 years experience in creating software documentation for native English users Excellent hold on English grammar Strong knowledge of Adobe Frame Maker (Structured) Ability to explore and analyze product features and leverage it for user documentation & video creation Thorough understanding of technical writing standards, processes, and their application Strong communication skills and interpersonal skills to work with software developers, testers, support engineers, and doc team members Ability and flexibility to work with teams across different geographies Experience in documenting software products for technical audience Must be technically inclined to understand infrastructure, enterprise product technologies, and analyze documentation & video requirements Experience in estimating and planning, and multi-tasking Desirable skills Usability/user experience testing and documentation Experience in creating videos using tools like Camtasia Job: Engineering Services Micro Focus is proud to be an Equal Opportunity Employer. Prospective employees will receive consideration without discrimination because of race, colour, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship or any other legally protected status,
Keyskills :
documentation editing ontentmanagement strongcommunicationskills