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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Technical Support / HelpdeskGeneral / Other Software |
| EmploymentType | Full-time |
Global Service Desk 1 to 3 years We are looking for Global Service Desk Analyst (Tier 2) with 1 3 years of exp in Bangalore location Role Description (Role & Responsibilities) Responsible for Level 2 Support activitiesSpecification / Skills / Experience Ensure that all reported issues/requests fro m end users are handled promptly and effectively, ensuring that agreed service levels are met. Good working knowledge and experience of Windows, Networking, Microsoft Office Suite, Microsoft Exchange and Active Directory, Software installations. Etcshould be ready to work in 24*7 shift Working knowledge of ticketing toolLocation: BangaloreExperience: 1 3 years Primary Skills (Must have) Strong communication Secondary Skills (Nice to have) Analytical Skills,
Keyskills :
servicedesk servicelevels microsoftoffice microsoftexchange windows software analysis exchange ticketing ServiceImprovement ServiceDeskManagement etw king