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ServiceNow IT Service Management

3.00 to 5.00 Years   Bangalore   15 Sep, 2020
Accenture
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world s largest network of Advanced Technology and Intelligent Operations centers. With 513,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

  • Role :SW/Application Tech Support Practitioner
  • Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills :ServiceNow IT Service Management
  • Good To Have Skills :No Technology Specialization
  • Job Requirements :
      • Key Responsibilities : Worked on service now development with knowledge on glide scripting, UI pages, jelly scripting and workflows Worked on Service Now applications scoped and global applications Worked with 3rd party integrations
      • Technical Experience : Total IT 8 years of experience Minimum 3 years of experience with Service-Now Minimum 3 - 5 years of experience on any other ITSM tools such as BMC Remedy
      • Professional Attributes : ITIL certification Certified System Administrator and Certified Implementation Specialist mandatory Excellent written and verbal communication skills Excellent analytical skills
      • Educational Qualification : Bachelors Degree in Computer Science, IT, Engineering, or related field
    • Additional Information : Involved in pre-sales, client demo and RFPs
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Keyskills :
computer sciencesystem administrationprofessional servicestechnology operationsinformation technologyTech Support Practitioner

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