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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Job OverviewResponsibilities:Troubleshoot issues related with SharePoint Server, SharePoint clients and other technologies like FAST/ESP, SharePoint Search, and InfoPath.Deliver technical support for MS Share point Server and related technologies.Troubleshooting issues with integrated technologies like WSS, Active Directory, SQL, IIS and Exchange server.Effective communication to manage customers expectations.Participating in case and technical Triages.High customer satisfaction through timely and accurate solution for customer s issue.Content creation.Meet customer and individual commitments.Candidate profile:Sound experience in windows server (2007 and above) platforms and business applications.Knowledge of Windows 2003, FAST/ESP or InfoPath would be added advantage.Experience in Windows Active Directory Services and IIS.Adequate knowledge in SQL and exchange server.Knowledge of PowerShell and .Net would be an added advantage.Good understanding of Operating System and Networking Technologies.Strong skills in troubleshooting security-related issues involving NTFS, IIS and Active Directory / LDAP and SQL ServerMCSE/MCSD certifications desired.Customer handling experience on technical issue is desiredAbility to work through ambiguity and independently when other resources are not available.Good English Communication Skills - Spoken and Written (including technical writing).Strong Trouble Shooting and problem solving skills.Excellent customer Service skills and effective learning skills.,
Keyskills :
windows active directorysql server windows serverproblem solving customer serviceactive directory technical supportsharepoint se