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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Rs 2.5 - 4.5 Lakh/Yr |
Industry | IT - Software |
Functional Area | Technical Support / Helpdesk,IT Operations / EDP / MIS |
EmploymentType | Full-time |
IntroductionAt IBM, work is more than a job - its a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things youve never thought possible. Are you ready to lead in this new era of technology and solve some of the worlds most challenging problems If so, lets talk.Your Role and ResponsibilitiesAs an SIAM (Service Integration and Management) Major Incident Manager working for a global provider of IT solutions, you will be working within a multi-supplier environment transforming into a SIAM model.The successful candidate will be maintaining overall Major Incident Management process and share the drive critical and complex incidents in every possible means to multi-suppliers, as well as building on the Process maturity during the transformation.Responsibilities:
Keyskills :
incident managementproblem managementslacustomer relationsdrivingmajor incident managementit servicesvisual designglobal deliverydesign thinkingcreative designaudio masteringsupport services