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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Operations Management |
EmploymentType | Full-time |
Develop, test and debug automated tasks (Apps, Systems, Infrastructure)Troubleshoot priority incidents, facilitate blameless post-mortemsWork with development teams throughout the software life cycle ensuring sustainable software releasesPerform analytics on previous incidents and usage patterns to better predict issues and take proactive actionsBuild and drive adoption for greater self-healing and resiliency patternsLead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demandsParticipate in the 24x7 support coverage as neededThe Content Management provides server, client, and application engineering and administration of enterprise wide applications based on Sharepoint, ,Net, MS-SQL, and Filenet infrastructures. We provide technical consultation and guidance on projects including purchase/build decisions and critical design issues. We develop and communicate standards, guidelines, and service offerings. In this position, your responsibilities will include but shall not be limited to:- Create and monitor automated production management tools.- Troubleshoot application outages and perform in-depth root cause analysis.- Provide 3rd & 4th level problem diagnosis and resolution including accurate problem identification, ticket documentation, and customer/vendor dialogue.- Provide in-depth product knowledge, vendor interface and extensive system engineering capabilities to address and resolve issues.- You will do some development work, but it will be more important to be able to work with developers and engineers to assist in fine tuning applications with varying levels of maturity.- Design and implement process and service improvements, coordinating all efforts through plan, build, and operate phases.- Enforce corporate data protection policies, through IT Risk certifications and standardized access. - Provide Business Continuity support for the Groupware service by activation and confirmed functionality, monitoring, and problem diagnosis.This role requires a wide variety of strengths and capabilities, including:Bachelor s degree or equivalent experience in an software engineering disciplineMastery in at least two or more software languages (e.g. Python, Java, Go, etc.) with respect to designing, coding, testing , and software deliveryAdept in the development of automated tools, systems, and services in multiple technology domainsAdvanced knowledge of one or more infrastructure components (e.g. networking, cloud services, orchestration tools, containerization, compute and storage systems)Proficiency in service-level changes to a system and troubleshooting componentsWe need a skilled production engineer with:- 5+ years experience in a large (200k+ users) DevOps production engineering environment (preferably a financial institution). Be prepared to demonstrate automation abilities.- 5+ years experience supporting Sharepoint applications, including:The entire SDLC.On-prem (Sharepoint 2013, 2016, 2019)Sharepoint Online.Performance tuningCo-located disaster recovery (for on-prem)CAML, SQL,- MS-SQL Experience (you won t be a DBA, but you ll need to work with them).- Linux Fluency.- Fundamental understanding of Active Directory (including ADFS).- Communication skills esp. being able to describe complex technical concepts to non-technical end-users as well as working with developers to communicate best practices and,
Keyskills :
javariskdesigningespcloudservicesdeliverypythonrootcauseanalysistelecomequipmentdesignautocadneterfmancetuningactivedirect