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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Hardware & Networkinga. Participate in design and provide HW capacity inputsb. Perform network trace analysisMessaging Application - Servera. Rebuild messaging application serversb. Deploy and Decom messaging Serversc. Bring DR site infrastructure as definedd. Perform assignment of database files for back upe. Assess and plan patch implementationsf. Analyze incidents and identify causesg. Perform change implementation as required Skype for Businessa. Troubleshoot Skype for business issues related to the network environmentb. Run and capture network tracesc. Create / configure / update Dial plans / normalization rules, Voice policies, Broadcast Meeting configuration, Caller ID policy, IP Phone policy, Mobility policy, Skype meeting configuration for a user, UM Mailbox policy, and voicemail policy etc.d. Configure Cloud PBX, Cloud Connector edition, hunt groups, call queues, auto attendants etc. Office 365a. Troubleshoot complex issues such as - mailflow, NDR, Co-existence with on-prem messaging platformb. Understand the business & technical requirementsc. Understand and validate the finalized designd. Assist / guide the customer related to product architecture & designe. Analyze incidents and identify causesf. Perfom configuration of Office 365 as per finalized designg. Present features / functionalities & solution to clienth. Configure Microsoft Exchange Online Protection / Advance Threat Protectioni. Provide required mailflow configuration for 3rd party email gateway to customerj. Configure Office 365 DLP, Transport RuleBackup & Recoverya. Design and deploy various 3rd party backup solution and integrates with email infrastrctureb. Backup IOPS computation and performance fine tuning Technical Skillsa. OS Administration (P)b. Hardware & Networks (P)c. Messaging Application - Server (P)d. Messaging Application - Client (F)e. Skype for Business (F)f. Office 365 (P)g. Backup & recovery (P)h. Active Directory User Administration and Management (F)i. Endpoint Security (P)j. Mobility Servers (F)k. Collaboration Tools (F)Behavioural Skillsa. Email Communication, Presentation, Public Speaking (P)b. Strategic Thinking, Transactions Processing, Planning (P)c. Analytical Thinking, Scientific Temperament (A)d. Interpersonal Skills (P), Nurturing Relationships (A)e. Customer Service Orientation, Business Appreciation (A),
Keyskills :
office 365endpoint securityservice orientationuser administrationactive directorypublic speakingcollaboration toolscustomer servicecustomer service orientationstrategic thinkingmicrosoft exchange