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Solution Design Manager ERP IT Shared Services

4.00 to 8.00 Years   Bangalore   05 Jul, 2019
Job LocationBangalore
EducationNot Mentioned
SalaryRs 6 - 10 Lakh/Yr
IndustryMedical / Healthcare
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

271975BRSolution Design Manager ERP IT - Shared ServicesJob DescriptionThe Solution Design Manager is responsible for coordination of SAP Basis operational events and technical project activies including alignment with stakeholders and vendors. This role includes oversight of technical change management, outage coordination and approvals, technical project management including patch/ release upgrades, interface and application monitoring, and technical data archiving. The Solution Design Manager is also responsible for ensuring software versions/ patches are tracked and proactively updated, adhering to compliance requirements, and to drive continuous improvement/ innovation to maintain a high level of service quality.Create and support execution of overall system activity plan Ensures technical consistency of activities and schedules of activities across the Alcon ERP landscape. Acts as gatekeeper for all planned technical system adjustments and ensures a consistent overall landscape status Evaluate impact of system changes (e. g. SAP notes, Service Pack / En- hancement Pack upgrades) Coordinates and aligns activities with stakeholders and teams Ensure reliable SAP technical application monitoring and subsequent resolution of identified issues in a highly complex, highly integrated, and mission critical SAP landscape Effective and high quality handling major technical incidents Planning/ execution/ controlling of complex technical project and rollout activities Is key contributor of the yearly realease cycle plan- ning/ coordination/ execution for the ERP landscape Evaluate and implement new technologies (e. g. TDMS, SSO etc.) across landscapes Plan and coordinate regular compliance activities like disaster recovery test, cluster failover test, regression test Create, maintain and perform regular reviews of compliance relevant documentation (e. g. working instructions, test scripts) Owns and coordinates system data archiving activities Develop and architect processes and procedures for offshore vendor execution/ handling Oversees and controls the efficiency of the offshore tasks Provides third level expert support for technical operational issuesMinimum requirementsUniversity degree or adequate equivalent work experience SAP Certified Technology Consultant SAP NetWeaver or similar certification in one or more SAP products ITIL certification Strong in English communication (both spoken and written) Strong in English communication (both spoken and written) Very organized working attitude, being able to handle multiple topics in parallel Ability to manage complex technical and operational require- ments Communication/ presentation skills to different levels of the or- ganization Strong experience in handling/ acting in a global and multi- cultural team environment Able to provide after hours or weekend support when required Desirable: SAP Certified Technology Consultant SAP NetWeaver or similar certification in one or more SAP products ITIL certificationDivisionALCON Business UnitNON- NVS AL GBS CORPORATE CountryIndia Work LocationBangalore Company/ Legal EntityAlcon IndFunctional AreaInformation Technology Job TypeFull TimeEmployment TypeRegular,

Keyskills :
graphicdesigncadmechanicalsalestendersapbasissapproductssapnetweaversolutiondesignmissioncriticalchangemanagementdisasterrecoveryprojectmanagementpresentationskillstechnologyconsulting

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