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Solutions Engineer

2.00 to 6.00 Years   Bangalore   31 Jan, 2025
SPURTREE TECHNOLOGIES PRIVATE LIMITED
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustrySoftware Product
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job Description - Solutions EngineerWhat skills are we looking for
    • Good presentation, verbal and written communication skills.
    • Comfortable working in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize and work on multiple customer projects concurrently
    • Good hands-on knowledge ofJavaScript,CSS, andHTML
    • Technical chops:Javascript, CSS, HTML, REST API, a knack for understanding systems, architecture, and security aspects.
    • Awareness of diverse cultures and practices across geographies
    • Worked in any of the following industries-IT/ITES/Healthcare/BFSI/ Manufacturing/FMCG/ Oil and Gas among others.
    • KnowledgeofapplicationslikeERP,CRM,CLM,etc.suchasSalesforce,MSDynamics,SAP,Oracle,Icertis,etc.wouldbeanaddedadvantage
    • Ability to understand Enterprise Applications like Salesforce, MS Dynamics, SAP, Oracle would be an added advantage.
    • Ability to travel to Client locations as required
    Qualification Criteria and Skills
    • A bachelors/Professional degree.
    • A background in Solutions/Customer Success/Professional Services is preferred
    • 3-10 years of relevant experience. The designation will be realigned according to the experience.
    Roles & ResponsibilitiesSolutions Engineer is a strategic role where you will be a trusted consultant to our customers and drive the onboarding,implementation,and adoption of diverse use cases of Our product implementation. It entails client engagement, coding, and interaction with different teams to help customers achieve their desired outcomes.
    • Solutioning-OnboardingCustomers and their applications on to our Platform.
    • Configure all featuresof Our application, groups and security settings in Our and other EAS systems.
    • Leverage your knowledge and expertise across various Applications and Systems todefine Blueprint for Our Implementationin newer areas/applications.
    • Monitorsystem performance, data integrity, and user activity to make recommendations oncontinuous improvementsfor the Our platform.
    • CustomizeOur product based on Customer requirements and Business Objectives.
    • IntegrateOur Platform and Analytics systems with Customers Enterprise Application Systems
    • Drive existing andnew product feature adoptionacross Customers.
    • Serve as thesingle point of contactfor technical issues, coordinate with Customer Success, PM, Engineering, and Product teams, and enable internal teams to meet their SLAs.
    • Ensure the solution is delivered in time with top priority to the quality of delivery
    Work Life:
    • 5 days work week
    • Timings - US time zones as the clients are typically from the North American region, 5PM - 2AM IST

Keyskills :
consultingcommunicationclienthtmlcssbusinessanalystexperienceglobal

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