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Specialist, Tech Support

8.00 to 9.00 Years   Bangalore   09 Dec, 2020
Standard Chartered Bank Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role Responsibilities

  • Collaborate with support team, troubleshoot and resolve issues
  • Establish relationships with CIO team and work together in reviewing and approving changes including taking change walk through
  • Work with relevant platform teams with respect to Infrastructure related to the application that is being supported
  • Day to day BAU system monitoring and health checks
  • End to end batch management / Incident management / Problem Management / Change Management
  • Support 24*7
  • Work towards SRE model and devops
Our Ideal Candidate
  • Degree in Computer Science, Engineering, or related discipline
  • Support experience of 8 + years in L1 and L2 support in similar Banking environment
  • Credit Risk and trade product knowledge and experience as SME
  • Basic project management skills with an ability to multi-task and manage competing priorities
  • Good knowledge in Java, script language, Web/application servers, Control M tool, TSOM and ITRS alerts.
  • Good Knowledge in Oracle/DB2/SQL/Hive database.
  • Very good knowledge in Openshift platform, SYSDIG Alerts, ELK Dashboard.
  • Hands on experience in Windows, Unix/Linux OS, Hadoop and Shell scripts
  • Good Analytical skills.
  • Good knowledge in support management, stakeholder management, communication management, Risk management and Leadership skills.
  • Good Knowledge in development, DevOps / SRE and AWS
Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
control mrisk managementbatch managementmanagement skillssystem monitoringproject managementproblem managementsupport managementincident managementstakeholder management

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