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Speech Scientist

10.00 to 15.00 Years   Bangalore   31 Mar, 2020
Nuance Transcription Services India Pvt Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Job Summary:

Summary:

As a Speech and Data Scientist in the Professional Services group, you will work on automated speech recognition and natural language processing applications, covering a broad range of activities in all project phases, including the design, development, and optimization of the system.

Responsibilities:

  • Work across application development teams to ensure best possible recognition performance and user experience in deployed systems
  • Design, develop, and test grammars and create grammars for dynamic contexts, including natural language understanding (NLU) statistical language and semantic models.
  • Analyze performance of applications by identifying hot- spots, assessing caller and user navigational success, along with recognition accuracy. Make recommendations related to call flow and prompting, optimize recognition performance by improving grammars, statistical semantic models, recognition parameters, dictionaries, and acoustic models
  • Deliver analysis results to our customers to help drive their customer care application performance forward. Come up with creative new ideas to improve experience and increase automation
  • Develop methodologies, scripts, procedures that improve efficiency and quality
  • Develop tools and enhance algorithms that facilitate development of new systems and optimization of language processing and speech recognition components
  • Provide input into the design of future product releases, working with Product, RD, and other groups

Qualifications

Education: BS or MS in Computer Science, Engineering, Cognitive Science, Computational Linguistics or related field

Years of Work Experience: 2+

Required Skills:

  • Motivated to work with PS leaders and Sales to recommend creative solutions that lead to new business.
  • Highly independent and capable of fulfilling multiple project commitments concurrently
  • Passionate about analyzing data to solve problems and improve systems
  • Good programming skills, preferably with a scripting language such as Perl or Python , SQL
  • Excellent written and oral communications skills, as well as the ability to work as part of a project team
  • Ability to scope work taking technical, business and time- frame constraints into consideration
  • Coursework or previous work experience in human computer interaction, usability studies, or statistics
  • Work experience as a business analyst, ideally in a technical capacity
  • Experience with statistical software such as R
  • A background in Data Science, or related fields
  • Speech recognition knowledge, understanding of speech recognition, text classification, or other machine learning algorithms
  • Familiarity with Virtual Agents(chat bots), ASR platforms and APIs
  • Experience with pattern recognition, machine learning, linguistics, or signal processing knowledge
  • Knowledge of statistical data analysis
,

Keyskills :
statistical data analysishuman computer interaction natural language processingnatural language understanding call flowdata science

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