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Spot Offer CSR Voice / Medical Voice - BLR

Fresher   Bangalore   21 Jul, 2025
PERSONAL NETWORK
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaAllied Health ServicesCustomer Service (International)
EmploymentTypeFull-time

Job Description

    US Healthcare :- Voice ProcessRole Offered :- US Healthcare Voice / AR Calling Voice / Healthcare Claims Voice ProcessExp : 6 months - 5 years experience working in the US Healthcare / Healthcare Insurance.Qual :- Any Graduates / BE / MCA / MBALocation - BangaloreCAB :- 2 WAY CabShift :- US shiftHandle inbound and outbound calls related to healthcare services.Service customers seeking support with their monthly healthy benefit package.This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.Customers will seek help with replacement cards, balance checks, and contact information updates.Successful associates can distinguish varying levels of customer complexity & communicate effectively.Resolve customer queries efficiently while maintaining professionalism.Maintain records of patient interactions and escalate complex cases when neededBachelors degree in any fieldStrong verbal and written communication skills.Ability to handle customer inquiries with empathy and professionalism.Basic knowledge of healthcare processes and medical terminologies (preferred).For more infromation contact: Anu-hidden_mobile / Raj : hidden_mobileEmail :- hidden_emailBest Wishes - Team PERSONEL NETWORKNOTE :- Kindly FORARD This message to your GROUPS & FRIENDS

Keyskills :
denial managementhealthcareinsurancehealthinternational call centerhealthcare managementus healthcarepatient carecarecustomer servicear callingpatient monitoring

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