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Spot Offers for Freshers & Experienced CSR Voice

1.00 to 10.00 Years   Bangalore   07 Sep, 2026
PERSONAL NETWORK
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaTechnical Support / HelpdeskCustomer Service (International)
EmploymentTypeFull-time

Job Description

    About Client:IT is a leading provider of Customer Experience (CX) Solutions and Services blending deep operational expertise, omnichannel customer interaction support, and award-winning AI-powered CX products.Role offered - CSR Associate & Sr. CSR - Voice BANGALORECONTACT CENTRECSR Customer Support Representative / AnalystQual :- 102 / 103 / Graduates / Under Grads / BE / MCA / BTechLocation - BangaloreRole and ResponsibiltiesWhat youll do:
    • Working in a contact center environment handling multiple customer queries from our Customers typically on multiple products and or propositions
    • Providing quality customer service over the phone to resolve customer enquiries at a high level of customer satisfaction
    • Ability to interpret and handle complex customer enquiries to establish their needs and offer relevant products, services and solutions
    • Taking ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution
    • Responsible for achieving individual key performance indicators and development whilst maintaining appropriate operational risk control and compliance in all activities
    • Advising, communicating, empathizing, and responding sensitively to clients
    • Responsible for ensuring resolution in a timely manner, while maintaining the highest level of quality support in every customer interaction
    • Recognize and adjust support approach to accommodate all levels of customers experience
    CONTACT AT:ANU @ hidden_mobile /Raj @ hidden_mobile FOR more details and send resume to hidden_emailKindly forward this email to your friends and Groups

Keyskills :
customer servicecustomer supporttechnical supportinternational processvoice processvoice supportinternational call center

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