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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | SBU Head / CEO / Director |
EmploymentType | Full-time |
Business Operations Manager:Accountable Approve all the recruitment requests for both backfill and new customer engagement Capacity Management Workforce planning Optimize cost bench pyramid and utilization Engagement staffing Delivery Excellence Transition Management Governance Strategic plan development incorporating best practices processes for better capacity management End to end fulfilment including demand supply matching allocation tracking and monitoring progress of fulfilment opened with other sourcing channels Interact with the Regions to understand resource requirements Forecast and involve in planning internal and external fulfilment Partner with the Finance team on budgets and accounting Manage reporting to track progress against the strategy and report on key performance measures Reviewing transition programs Reviewing and controlling delivery excellence parameters Engagement Training Focus on employee skill enhancements through hands on trainings Employee engagement counselling guiding them on career progression Job Rotation equal opportunities to all tenured employees Visa Other resource logistic management required to improve productivity,
Keyskills :
workforce planningemployee engagement customer engagementcapacity management delivery excellencemonitoring progress equal opportu