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SRE - Customer

4.00 to 6.00 Years   Bangalore   20 Nov, 2020
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

About InstabaseFounded in 2015, Instabases mission is to advance the state of the art by building tools that help people solve important problems, make discoveries, and create new breakthroughs.Instabase is an operating system designed for operational efficiency. It uses the web browser as the user interface, a pluggable storage system for managing data (files and databases), and an app store for applications. These applications run on the Instabase Platform, which provides the core management capabilities for managing diverse, distributed datasets; support for collaboration and access control; and a runtime for Instabase Applications.The applications include state of the art tools for [1] processing a diverse set of unstructured data (scanned images, PDFs, word/excel documents, emails, websites, etc.), [2] running extensible functions with a server-less framework, [3] machine learning (natural language processing, image processing, classification, clustering, etc.), and [4] data science.Our customers include large enterprises with huge operational costs in a variety of domains, such as financial services (e.g. banks, insurance), healthcare, logistics/supply chain.As a non-profit initiative, Instabase provides a hosted IPython-style notebook for education, which is widely used by universities (Stanford, MIT, Columbia, University of Chicago, etc.), for teaching classes. The Stanford Dean of Engineering Jennifer Widom used Instabase as the platform for her 2016-17 Instructional Odyssey, a year-long sabbatical in which she traveled the world offering free short courses in data and design.Our Site Reliability Engineering Customer Team focuses on making Instabase successful on the customer s infrastructure. We strive to ensure that our customers get the most reliable and performant experience of Instabase platform. We respond to customer escalations as if it were our own, and help them resolve them in a timely manner.As a CRE, you ll be responsible for ensuring the reliability of Instabase platform on customer s infrastructureWhat you ll do

  • Responsible for delivering Instabase platform to customers
  • Provide continuous support, maintenance and upgrades to the Instabase platform
  • Respond to customer escalations and help them resolve it in timely manner
  • Create and improve internal systems to aid customer deployments
About you
  • Strong desire and ability to work with Customers
  • Experience with Kubernetes and Docker
  • Strong Systems Experience
  • Experience with some Cloud Technology (AWS, Azure, GCP etc.)
  • Strong scripting skills
  • (Bonus) Experience working with Infrastructure as Code / Automation tools (Ansible, Terraform)
Instabase is an equal opportunity employer and values diversity in all forms. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, disability, or any other unlawful factor. Instabase complies with local laws, including the San Francisco Fair Chance Ordinance.,

Keyskills :
app storeaccess controlmachine learningimage processingautomation toolsunstructured datafinancial serviceslanguage processingposition managementreliability engineering

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